Walter Policarpo
Toronto,Canada
Summary
Operations and facilities leader with 15+ years of progressive experience managing complex, unionized, and safety-critical environments in transit, utilities, aerospace, and municipal organizations. Proven record of leading 24/7 operations, optimizing yard and fleet performance, and ensuring compliance with railway, safety, and environmental regulations. Recognized for building strong stakeholder partnerships, responding effectively to field incidents, and delivering operational excellence through predictive maintenance, KPI-driven performance management, and transformational change initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fleet Manager
York Regional Police
Aurora, Canada
01.2024 - Current
- Lead daily operations and maintenance of 800+ vehicles and multiple facilities, ensuring 24/7 service continuity for emergency services.
- Oversee safety compliance, performance KPIs, and contractor/vendor management while aligning with organizational strategic plans.
- Monitor yard and facility readiness, incident recovery, and fleet availability to minimize operational disruptions.
- Implemented predictive maintenance strategies, improving fleet uptime by 20% and reducing downtime during critical operations.
- Collaborated with cross-functional teams and external agencies to resolve operational challenges and enhance service reliability.
Fleet & Facilities Maintenance Manager
Hydro One Inc.
Pickering, Canada
01.2019 - 01.2024
- Directed 24/7 operations and maintenance for over 8,000 mobile and fixed assets across Ontario’s power transmission network.
- Managed multi-million-dollar capital and refurbishment projects, ensuring compliance with regulatory, environmental, and safety standards.
- Partnered with network operations, engineering, and contractors to enhance service reliability and asset utilization.
- Implemented safety observations, risk management, and incident recovery plans to reduce outages and improve service continuity.
- Delivered GHG reduction and yard efficiency initiatives, aligning operations with sustainability and regulatory objectives.
Manager, Facilities Maintenance
City of Toronto
Toronto, Canada
01.2016 - 01.2019
- Oversaw city-wide facilities, ensuring compliance with OHSA, building codes, and accessibility standards.
- Led safety programs, preventive maintenance, and incident management strategies to maintain uninterrupted service.
- Managed contractor performance and multi-million-dollar budgets for infrastructure upgrades and maintenance programs.
- Strengthened cross-department collaboration to meet operational KPIs and improve customer satisfaction.
Maintenance Manager – Aerospace Infrastructure
Bombardier Aerospace
Toronto, Canada
01.2014 - 01.2016
- Managed ISO 9001-compliant facility operations and preventive maintenance for high-security aerospace sites.
- Coordinated safety compliance audits, asset performance monitoring, and emergency response strategies.
- Oversaw cross-functional design-build capital projects, ensuring regulatory and safety alignment.
Education
Bachelor of Engineering Technology -
McMaster University
Mechanical Engineering Diploma -
George Brown College
Project & Maintenance Management -
Instituto Politécnico de Lisboa
Skills
- Yard & Field Operations Leadership
- Railway Safety Rules
- OHSA & Regulatory Compliance
- On-Time Performance
- Service Continuity
- Incident Response
- Emergency Recovery Planning
- Facilities Oversight
- Asset Utilization Optimization
- Collective Agreement Interpretation
- Union Relations
- Budget Control
- Procurement
- Contractor Oversight
- Risk Management
- Change Leadership
- Safety Audits
- CMMS
- Operational Systems
- Maximo
- Fleetio
- Geotab
- Staff Development
- Training
- Performance Management
Websites
Certification
- Ontario Class G Driver’s License – Valid and Clean Record
- PMP (In Progress)
- CROR Familiarity (Rulebook knowledge from transit/utility operations; transferable to yard management role)
Accomplishments
- Successfully led service recovery strategies minimizing operational downtime during critical incidents.
- Improved on-time performance (OTD) by streamlining yard/outpost operations and asset readiness protocols.
- Delivered capital projects on time and within budget while enhancing safety compliance and yard efficiency.
- Implemented modernized CMMS (Maximo, Fleetio) to track and optimize maintenance schedules and KPIs.
- Recognized for leadership in 24/7 operations, balancing safety, customer service, and regulatory compliance.
Education And Credentials
- Bachelor of Engineering Technology – McMaster University
- Mechanical Engineering Diploma – George Brown College
- Industrial Millwright Certification – Instituto Profissional da Lisnave
- Project & Maintenance Management – Instituto Politécnico de Lisboa
- Certified Technician (C.Tech) – OACETT
- Maintenance Management Professional (MMP) – PEMAC
- Fleet Management Association (NAFA)
Professional Development
- Lean Six Sigma Green Belt
- Supervisor Health & Safety Certification (OHSA Compliant)
- Human Rights & AODA Accessibility Compliance
- Conflict Resolution in Unionized Workplaces
- Lifecycle Costing & Asset Budget Planning
- Transit Electrification & Infrastructure Readiness
Timeline
Fleet Manager
York Regional Police
01.2024 - Current
Fleet & Facilities Maintenance Manager
Hydro One Inc.
01.2019 - 01.2024
Manager, Facilities Maintenance
City of Toronto
01.2016 - 01.2019
Maintenance Manager – Aerospace Infrastructure
Bombardier Aerospace
01.2014 - 01.2016
Bachelor of Engineering Technology -
McMaster University
Mechanical Engineering Diploma -
George Brown College
Project & Maintenance Management -
Instituto Politécnico de Lisboa
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