Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DR.PATEL DHRUV BHIKHABHAI

Deesa,India

Summary

Organized and detail-oriented individual with 3+ years of experience in retail industry ensuring smooth operations and excellent customer service in fast-paced retail environments.

Overview

6
6
years of professional experience

Work History

General Retail Store Manager

Navjivan Medicare & General Medical Store
07.2019 - Current
  • Design and develop strategy based on market trend analysis to achieve business objectives and goals
  • Responsible for ensuring that the store achieves and maintains financial targets and growth
  • Make purchasing and pricing decisions based on recommendations and research

. Oversee and participate in human resources activities including recruiting, training, motivating, defining roles and responsibilities and conducting performance reviews.

. Provide feedback and recommendations to team and formulate a plan to overcome challenges

. Monitor and review sales to control inventory and make purchasing decisions to better serve customer needs

. Review expenditure requests against budgetary constraints and approve /disapprove accordingly

. Perform sales and trend analysis to develop store marketing strategies

. Establish and maintain professional relationships with the suppliers and negotiate prices

. Maintained an awareness if customer requirements and specific complaints to identify any areas that may need development or improvement

. Liaison with Health and Safety to ensure compliance

General Retail Store Supervisor

Navjivan Medicare & General Medical Store
08.2018 - 07.2019
  • Direct, supervise and train personnel engaged in sales, inventory, reconciling cash receipts or performing service for customer
  • Instruct staff on how to handle difficult and complicated sales
  • Delegate task to the employees according to the work scheduled and establish rapport.
  • Confer updated policies and procedures to personnel for smooth functioning of operations
  • Handles cash and receipts for the sale of merchandise by performing duties such as counting the float, balancing cash, sorting and securing cash
  • Keep track of sales record and report to management
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Ensure that adequate stock levels are maintained by estimating upcoming needs.
  • Examine merchandise to ensure that it is correctly priced and displayed .

Education

Doctor of Medicine -

Odessa National Medical University
01.2018

Higher Secondary School -

High Tech Junior Science College
01.2012

Senior Secondary School -

St. Xavier high school
01.2010

Skills

  • Leadership and communication
  • Recruitment, training and management
  • Building Relationships
  • Accounting and budgeting
  • Sales management
  • Cash registers operations
  • Customer service
  • Problem solving and negotiation
  • Microsoft Word
  • Microsoft Excel

Languages

English
Gujarati
Hindi

Timeline

General Retail Store Manager

Navjivan Medicare & General Medical Store
07.2019 - Current

General Retail Store Supervisor

Navjivan Medicare & General Medical Store
08.2018 - 07.2019

Doctor of Medicine -

Odessa National Medical University

Higher Secondary School -

High Tech Junior Science College

Senior Secondary School -

St. Xavier high school
DR.PATEL DHRUV BHIKHABHAI