Organized and detail-oriented individual with 3+ years of experience in retail industry ensuring smooth operations and excellent customer service in fast-paced retail environments.
. Oversee and participate in human resources activities including recruiting, training, motivating, defining roles and responsibilities and conducting performance reviews.
. Provide feedback and recommendations to team and formulate a plan to overcome challenges
. Monitor and review sales to control inventory and make purchasing decisions to better serve customer needs
. Review expenditure requests against budgetary constraints and approve /disapprove accordingly
. Perform sales and trend analysis to develop store marketing strategies
. Establish and maintain professional relationships with the suppliers and negotiate prices
. Maintained an awareness if customer requirements and specific complaints to identify any areas that may need development or improvement
. Liaison with Health and Safety to ensure compliance