Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Availability
References
Timeline
Generic

Dron Shah

London,Canada

Summary

Professional with expertise in retail merchandising and customer service, honed at Park & Province. Proven ability to enhance customer satisfaction through personalized service and effective communication. Skilled in cash handling and transaction processing, consistently achieving sales targets. Recognized for reliability and teamwork, contributing to seamless operations and successful event planning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

House Decorating
London, Canada
10.2022 - 10.2022
  • Assisted with special events and programs for decorating the house.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • The whole house is decorated in a Halloween theme.

Sales Associate

Park & Province
Toronto, Ontario
02.2021 - 06.2021
  • Demonstrated product features and benefits for customers' needs.
  • Maintained records related to sales for store management.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.

Sales Associate

Grapefruit
Toronto, Ontario
01.2020 - 12.2020
  • Processed returns and exchanges of merchandise following store policies.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

Oakridge Secondary School
London, ON
06-2024

Elementary Diploma -

Tredway Woodsworth PS
Toronto, ON
06-2021

Skills

  • Ability to work under pressure
  • Cash handling
  • Discount application
  • Cash register operation
  • Reliability and punctuality
  • Calm demeanor
  • Self-checkout assistance
  • Product knowledge
  • Independent judgment
  • Verbal and written communication
  • Retail merchandising expertise
  • Transaction processing
  • Returns and exchanges
  • Customer service
  • Flexible schedule
  • Sales trends
  • Teamwork
  • Positive and professional
  • Time management
  • Retail store operations
  • Event planning
  • Sales records management
  • Visual merchandising

Certification

  • French certificate as a second language, 2021
  • Settlement worker program certificate, 2022
  • First prize certificate in a Tennis tournament, 2016

Affiliations

  • Student Council Representative (2023 – 2024)
  • Varsity Soccer Team Member (2023 – 2024)
  • Oakridge Debate Team (2023 – 2024)
  • Honor Roll Recipient (2021 – 2024))
  • Robotics Club Programmer (2023 – 2024)
  • Drama Club Member (2023 – 2024)
  • Volunteer, Community Clean-Up Initiative

Availability

I have a flexible schedule and I am available to work various shifts as required.

References

References available upon request.

Timeline

Volunteer

House Decorating
10.2022 - 10.2022

Sales Associate

Park & Province
02.2021 - 06.2021

Sales Associate

Grapefruit
01.2020 - 12.2020

High School Diploma -

Oakridge Secondary School

Elementary Diploma -

Tredway Woodsworth PS

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Dron Shah