Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahsa Saedi

Coquitlam,BC

Summary

Aspiring to leverage my extensive experience in customer service, team leadership, and operational management to excel as (Job title here). Committed to fostering a welcoming environment, driving sales growth, and ensuring operational excellence.


Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Overview

9
9
years of professional experience

Work History

Retail Supervisor

Pasargad Restaurant
06.2021 - 12.2022
  • Spearheaded a customer-first approach, leading to increased satisfaction and loyalty
  • Effectively managed team scheduling and performance, improving operational efficiency
  • Initiated and implemented marketing strategies, enhancing customer base and sales
  • Maintained high standards in quality control, safety, and supply management, ensuring a superior dining experience for customers.

Teaching Assistant

University Canada West
01.2023 - Current
  • Developed and executed curriculum plans, focusing on customer service excellence and team collaboration
  • Conducted engaging group sessions, enhancing team dynamics and collaborative learning
  • Played a key role in research projects, applying analytical skills to improve team strategies and decision-making.

Business Strategy Specialist

Shetab Chemi Company
04.2015 - 09.2021
  • Devised and implemented effective pricing and marketing strategies, driving revenue growth
  • Managed and trained marketing and sales teams, fostering a culture of excellence and teamwork
  • Negotiated with vendors, building strategic partnerships that benefited organizational goals
  • Banking Experience
  • Delivered exceptional customer service, building strong client relationships
  • Handled financial transactions with accuracy and efficiency
  • Identified and responded to customer needs, promoting products and services effectively.

Education

MBA - Business Administration

University Canada West
Vancouver
10.2022

Bachelor of Accounting -

Azad University
2011

Certified Digital Marketing Associate -

Digital Marketing Institute
Vancouver
2022

Skills

  • Strong leadership and team management
  • Excellent customer service and relationship building
  • Effective communication and persuasive speaking
  • Organizational and operational management skills

Languages

English
Full Professional
Farsi
Full Professional

Timeline

Teaching Assistant

University Canada West
01.2023 - Current

Retail Supervisor

Pasargad Restaurant
06.2021 - 12.2022

Business Strategy Specialist

Shetab Chemi Company
04.2015 - 09.2021

MBA - Business Administration

University Canada West

Bachelor of Accounting -

Azad University

Certified Digital Marketing Associate -

Digital Marketing Institute
Mahsa Saedi