Dr. Joytishna Nandan Psy.D., LPCC
Elk Grove
Summary
Clinical services leader with proven ability to drive quality patient care and optimize operational efficiency. Strong focus on team collaboration, ensuring seamless integration of clinical practices and staff development. Skilled in strategic planning, regulatory compliance, and patient-centered care, adaptable to shifting priorities and demands. Recognized for leadership in fostering results-driven environment and enhancing service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
HeartLand Family Services
12.2024 - Current
- Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Ensured patient safety by developing robust risk management strategies and proactively addressing potential issues before they escalated.
- Streamlined clinical operations for improved efficiency through effective staff management and resource allocation.
- Oversaw recruitment efforts to attract top talent in the field, contributing to a highly skilled workforce capable of delivering excellent patient care services.
- Implemented innovative technologies to enhance operational effectiveness and improve overall patient experience.
- Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
- Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
- Fostered an inclusive work environment that valued diversity, leading to increased employee satisfaction and engagement levels.
- Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
- Spearheaded initiatives aimed at enhancing community outreach efforts, increasing visibility and reputation within the local market as well as beyond.
Adjunct Professor
William Jessup University
09.2022 - Current
- Develop strategic plans for five programs, aligning with goals to enhance patient care and efficiency
- Conducted audits and implemented data-driven strategies, ensuring compliance and elevating standards
- Oversee financial performance, manage budgets, and identify cost-saving opportunities
- Mentor clinical staff, fostering a high-performance team to address complex healthcare challenges
- Foster interdisciplinary collaboration to improve team synergy and patient outcomes
- Foster interdisciplinary teamwork, enhancing synergy and patient outcomes through effective communication and shared decision-making processes
- Optimize resource allocation and streamline processes, substantially improving operational efficiency and cost-effectiveness in healthcare delivery
- Cultivate a nurturing environment for staff development by implementing mentorship programs that boost team performance and job satisfaction
- Spearheaded strategic planning for multiple programs, aligning initiatives with organizational goals to revolutionize patient care and operational efficiency
- Implement data-driven strategies through rigorous audits to ensure compliance and elevate healthcare standards across the organization
- Improve financial performance through resource allocation for better healthcare delivery, budget management, and the identification of cost-saving opportunities
- Design and deliver curriculum, fostering critical thinking and engagement among students
- Mentor students, providing academic and career guidance, resulting in improved performance
- Collaborate with faculty to develop interdisciplinary courses, enhancing program offerings
- Assess student progress through exams and projects, ensuring academic standards are met
- Develop cutting-edge interdisciplinary courses, enhancing program diversity and student learning outcomes through collaborative curriculum design
- Guide students in academic and career paths, fostering personal growth and improved performance through tailored mentorship strategies.
Clinical Director
Children's Receiving Home of Sacramento
01.2023 - 12.2024
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Improved overall clinic functioning by creating standardized processes and procedures for daily operations.
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
- Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
- Fostered culture of continuous improvement, initiating regular review meetings for quality assurance and protocol updates.
- Improved patient feedback mechanisms, enabling swift responses to concerns and bolstering patient trust.
- Facilitated community health screenings, contributing to early detection and prevention efforts in local population.
Behavioral Clinician III
Dignity Health Medical Foundation
08.2019 - 05.2024
- Foster positive staff relationships, enhancing teamwork and client service in a culturally sensitive setting.
- Coordinate and implement diverse treatment plans and outreach services, meeting administrative and billing goals.
- Apply varied therapeutic methodologies for optimized outcomes, adapting to individual client needs.
- Provide professional social services and clinical treatment, addressing diverse linguistic needs.
- Implement multi-systemic family therapy, enhancing client decision-making and ambiguity tolerance.
- Coordinated diverse treatment plans and outreach services, meeting administrative requirements, and optimizing billing efficiency.
- Applied varied therapeutic methodologies, adapting approaches to individual client needs, and maximizing treatment outcomes.
- Foster positive staff relationships, promote teamwork, and enhance client service delivery in a culturally sensitive healthcare environment.
- Provided professional social services and clinical treatment, aligning with program goals and addressing the linguistic needs of a diverse clientele.
- Spearheaded multi-systemic family therapy initiatives, enhancing client decision-making and resilience in ambiguous situations.
- Cultivated positive staff relationships, fostered teamwork, and elevated client service delivery in a culturally diverse healthcare setting.
- Adapted therapeutic methodologies to individual client needs, maximizing treatment outcomes through a data-driven approach.
- Delivered professional social services and clinical treatment, addressing the linguistic needs of diverse clientele while aligning with program goals.
- Streamline the coordination of diverse treatment plans and outreach services, optimizing administrative efficiency and billing processes.
Clinical Director
Turning Point Community Programs, Bender Court Cr
10.2017 - 09.2018
- Facilitated the hiring and onboarding of qualified staff, enhancing team efficiency and service quality.
- Monitored and improved staff performance, collaborating with the program manager to elevate standards.
- Implemented learning strategies and supervised hands-on sessions, boosting staff proficiency.
- Coordinated with psychiatrists and social workers to develop and execute effective treatment plans.
- Provided ongoing case management, optimizing treatment plans, and maximizing service utilization.
- Mentored clinical staff, providing guidance and performance monitoring to elevate practice standards and foster professional growth.
- Spearheaded staff development initiatives, enhancing team performance and service quality while collaborating with the program manager to elevate standards.
- Pioneered learning strategies and hands-on training sessions, significantly boosting staff proficiency and fostering a culture of continuous improvement.
- Orchestrated seamless coordination with psychiatrists and social workers, developing and executing tailored treatment plans for optimal patient outcomes.
- Optimized case management processes, refined treatment plans, and maximized service utilization to drive measurable improvements in patient care.
- Cultivated clinical staff expertise through mentorship, performance monitoring, and targeted guidance, elevating practice standards and accelerating professional growth.
FIT Clinician and Facilitator
River Oak Center for Children
12.2015 - 09.2017
- Foster positive staff relationships, enhancing teamwork and client service in a culturally sensitive setting
- Coordinate and implement diverse treatment plans and outreach services, meeting administrative and billing goals
- Apply varied therapeutic methodologies for optimized outcomes, adapting to individual client needs
- Provide professional social services and clinical treatment, addressing diverse linguistic needs
- Implement multi-systemic family therapy, enhancing client decision-making and ambiguity tolerance
- Coordinated diverse treatment plans and outreach services, meeting administrative requirements, and optimizing billing efficiency
- Applied varied therapeutic methodologies, adapting approaches to individual client needs, and maximizing treatment outcomes
- Foster positive staff relationships, promote teamwork, and enhance client service delivery in a culturally sensitive healthcare environment
- Provided professional social services and clinical treatment, aligning with program goals and addressing the linguistic needs of a diverse clientele
- Spearheaded multi-systemic family therapy initiatives, enhancing client decision-making and resilience in ambiguous situations
- Cultivated positive staff relationships, fostered teamwork, and elevated client service delivery in a culturally diverse healthcare setting
- Adapted therapeutic methodologies to individual client needs, maximizing treatment outcomes through a data-driven approach
- Delivered professional social services and clinical treatment, addressing the linguistic needs of diverse clientele while aligning with program goals
- Streamline the coordination of diverse treatment plans and outreach services, optimizing administrative efficiency and billing processes
- Facilitated the hiring and onboarding of qualified staff, enhancing team efficiency and service quality
- Monitored and improved staff performance, collaborating with the program manager to elevate standards
- Implemented learning strategies and supervised hands-on sessions, boosting staff proficiency
- Coordinated with psychiatrists and social workers to develop and execute effective treatment plans
- Provided ongoing case management, optimizing treatment plans, and maximizing service utilization
- Mentored clinical staff, providing guidance and performance monitoring to elevate practice standards and foster professional growth
- Spearheaded staff development initiatives, enhancing team performance and service quality while collaborating with the program manager to elevate standards
- Pioneered learning strategies and hands-on training sessions, significantly boosting staff proficiency and fostering a culture of continuous improvement
- Orchestrated seamless coordination with psychiatrists and social workers, developing and executing tailored treatment plans for optimal patient outcomes
- Optimized case management processes, refined treatment plans, and maximized service utilization to drive measurable improvements in patient care
Therapist and Social Worker
Harrison Group Homes, Inc
12.2015 - 09.2016
- Conducted comprehensive program assessments and developed tailored service plans for client care.
- Guided clients in adopting new coping mechanisms, resulting in improved behavioral outcomes.
- Collaborated with multidisciplinary teams to create and execute effective treatment strategies.
- Interviewed clients and families to identify needs and implement targeted support services.
- Provided therapeutic services and crisis intervention to emotionally disturbed youth, enhancing stability.
- Conducted comprehensive program assessments and developed tailored service plans, integrating multidisciplinary strategies for continuous care improvement.
Trainee and Intern Therapist
Sacramento Counseling Family Service Center
06.2014 - 07.2015
- Documented therapeutic goals and client progress, ensuring accurate records for 50+ clients.
- Built trust and rapport with a compassionate approach, enhancing client engagement.
- Encourage clients and family members to practice skills, leading to constructive problem-solving.
- Collaborated with social workers to create CS 840, streamlining case management.
- Completed child protective services court reports, contributing to legal proceedings.
- Fostered therapeutic alliances with clients, documenting progress and goals while collaborating with social workers on the creation of CS 840 and CPS court reports.
- Meticulously recorded client progress and therapeutic objectives and crafted comprehensive child protective services court reports, ensuring accurate documentation.
Education
Psy.D - Clinical Psychology
The Chicago School of Professional Psychology
Los Angeles, CA06-2024
Master of Arts - Clinical Mental Health Psychology
Argosy University
Alameda, CA06-2016
Bachelor of Science - Psychology and Neuroscience
University of California
Riverside, CA06-2014
Skills
- Leadership
- Strategic Thinking
- Data Analysis
- Conflict Resolution
- Quality Assurance
- Project Management
- Innovation
- Languages
- Hindi
- Staff development
- Clinical supervision
- Collaborative skills
- Direct patient care
- Effective communication
- Patient education
- Clinical education
- Developing training programs
- HIPAA
- Exemplary communication skills
- Patient records administration
- Patient relations
- Staff scheduling
- Employee performance evaluations
- Clinical quality improvement
- Healthcare administration
- Patient relationship management
- Records management
- Performance improvement
- Budget oversight
- Marketing initiatives
Certification
- First Aid Certification
Timeline
Director of Clinical Services
HeartLand Family Services
12.2024 - Current
Clinical Director
Children's Receiving Home of Sacramento
01.2023 - 12.2024
Adjunct Professor
William Jessup University
09.2022 - Current
Behavioral Clinician III
Dignity Health Medical Foundation
08.2019 - 05.2024
Clinical Director
Turning Point Community Programs, Bender Court Cr
10.2017 - 09.2018
FIT Clinician and Facilitator
River Oak Center for Children
12.2015 - 09.2017
Therapist and Social Worker
Harrison Group Homes, Inc
12.2015 - 09.2016
Trainee and Intern Therapist
Sacramento Counseling Family Service Center
06.2014 - 07.2015
Psy.D - Clinical Psychology
The Chicago School of Professional Psychology
Master of Arts - Clinical Mental Health Psychology
Argosy University
Bachelor of Science - Psychology and Neuroscience
University of California
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