with positive attitude.willingness to take on added responsabilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Manager of Operations
Fairytale Cleaning
10.2020 - 04.2023
Streamlined operational processes by implementing efficient workflow management strategies.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Managed cross-functional teams for successful project completion and timely delivery.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Administrative Assistant
MINERS UNION
05.2013 - 06.2017
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Office Manager
ALTURA WINDOWS
01.2003 - 07.2009
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
SALES PERSON
BATA SHOES INC
03.1988 - 09.1991
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Developed relationships with clients for increased loyalty and repeat business.
Expanded customer base through targeted prospecting and networking efforts.
Implemented effective sales strategies to maximize revenue generation.
Increased average transaction value by upselling complementary products or services based on customer needs.