Drew Petzer
Upland
Summary
Dynamic professional with expertise in event coordination and team collaboration. Skilled in enhancing production quality and community engagement, ready to drive impactful outcomes in diverse environments. Proven track record as a self driven high achiever in a fully remote environment with minimal supervision.
Overview
6
6
years of professional experience
Work History
Stagehand
Above the Crowd Productions
Rancho Cucamonga, CA
01.2024 - Current
- Set up and dismantled stage equipment for live performances.
- Assisted in rigging and lighting adjustments to enhance production quality.
- Operated sound and lighting boards during events to ensure smooth performances.
- Collaborated with crew members to maintain safety standards on-site.
Young Adults Pastor
Praise Chapel Rancho Cucamonga
Rancho Cucamonga, CA
03.2020 - Current
- Developed and implemented engaging curriculum for young adult programs, fostering spiritual growth.
- Organized community outreach events, strengthening connections between church and local community.
- Mentored volunteer leaders, enhancing their skills in youth engagement and program delivery.
- Facilitated small group discussions, promoting open dialogue on faith-related topics among participants.
Customer Service Representative - Remote
Curative
San Dimas, CA
03.2021 - 10.2022
- Worked from home 100% remote
- Booked COVID-19 Testing and Vaccine Appointments
- Updated Patient Addresses and Insurance Information in accordance with HIPAA law
- Average of 65-80 calls a day
- Data Entry using company software as well as Microsoft Excel and Google Sheets
- 1st place in Outbound Olympics for Call Volume (Summer 2021)
- Phone Quality Score Average 99% for 2021
- Consistently Met and Exceeded Expectations
- Quick to Adapt to New Projects
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ06-2026
Skills
- Technological proficiency
- Teamwork and collaboration
- Problem-solving
- Time management
- Community service
- Interpersonal skills
- Conflict resolution
- Analytical thinking
- Written communication
Languages
Spanish
Limited Working
Timeline
Stagehand
Above the Crowd Productions
01.2024 - Current
Customer Service Representative - Remote
Curative
03.2021 - 10.2022
Young Adults Pastor
Praise Chapel Rancho Cucamonga
03.2020 - Current
Bachelor of Science - Psychology
Grand Canyon University