Summary
Overview
Work History
Education
Skills
References
Timeline
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Drew Page

Jackson

Summary

Highly personable and results-driven customer service professional with over two years of experience in fast-paced, client-facing roles. Recognized consistently by customers and management for delivering outstanding service, building trust, and creating memorable experiences. Strong communicator with a natural ability to connect with people, resolve concerns efficiently, and leave a lasting positive impression. Eager to contribute excellent interpersonal skills, reliability, and a customer-first mindset to a dynamic and growth-oriented team.

Overview

3
3
years of professional experience

Work History

Food Waiter

Strings Italian Cafe
11.2024 - Current
  • Delivered fast, friendly service in a busy restaurant, ensuring high guest satisfaction and repeat business
  • Quickly reset and sanitized tables after each guest to maintain a smooth, efficient dining flow
  • Folded napkins and prepared silverware sets to keep host station fully stocked and ready
  • Communicated clearly with kitchen staff to ensure order accuracy and timely food delivery
  • Consistently increased sales by upselling premium menu items and beverages
  • Maintained order efficiency and customer satisfaction, earning frequent praise and guest recommendations

Food Waiter/Axe Throwing Coach

Amador Axes and Eats
07.2023 - 11.2024
  • Coached guests on proper axe-throwing techniques while prioritizing safety and creating a fun, engaging atmosphere
  • Remained calm and professional during high-pressure situations and when handling difficult guests
  • Answered customer questions, took food and beverage orders, and made personalized recommendations to enhance the guest experience
  • Monitored alcohol consumption and intervened when needed to ensure a safe and enjoyable environment
  • Built rapport with customers, contributing to increased referrals and walk-in business through outstanding service
  • Provided supportive guidance to guests, helping them improve their technique and enjoy the activity
  • Maintained clean and organized workspaces, including throwing lanes, dining areas, and equipment

Ice Cream Server

Baskin Robins
02.2022 - 07.2023
  • Welcomed customers with enthusiasm and provided friendly, knowledgeable service in a fast-paced environment
  • Explained ice cream flavors, toppings, and specialty sundaes, including seasonal offerings and allergy information
  • Maintained up-to-date knowledge of inventory and promptly reported low stock or customer concerns to management
  • Followed all health and safety protocols, ensuring clean and sanitary food prep and customer areas
  • Delivered consistently high energy and professionalism, contributing to a positive in-store atmosphere
  • Built strong rapport with customers, regularly receiving positive feedback and repeat visits
  • Recognized for exceeding service standards and creating a welcoming experience for guests of all ages

Education

High School Diploma -

Davis Adult High School
Kaysville, UT
05-2023

Skills

  • Exceptional communication and interpersonal skills
  • Proven ability to build rapport with diverse customers
  • Conflict resolution & problem-solving under pressure
  • Sales-minded with a natural ability to upsell and persuade
  • Fast learner; adaptable in dynamic environments
  • Cash handling & POS system experience
  • Basic computer literacy (Microsoft Office, typing, email, etc)
  • Time management & multitasking in high-volume settings
  • Strong team player with leadership potential
  • Professional phone etiquette & active listening

References

References available upon request.

Timeline

Food Waiter

Strings Italian Cafe
11.2024 - Current

Food Waiter/Axe Throwing Coach

Amador Axes and Eats
07.2023 - 11.2024

Ice Cream Server

Baskin Robins
02.2022 - 07.2023

High School Diploma -

Davis Adult High School

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