Drew McDonald

Dispatch technicians, internal and dealerships for field repairs of heavy equipment.

Gather and input data for service schedule on heavy equipment

Advise different levels of teams on repair status and time lines

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Achieved results by working with staff to meet established targets.
• Monitored workflow to improve employee time management and increase productivity.

• Fabricated shop parts directly from blueprints.
• Repair of heavy equipment components
• Modify equipment for specific contractual needs
• Collaborate with engineers for specific outcomes on projects

• Conducted thorough pre-trip inspections to identify potential hazards and ensure optimal vehicle performance.
• Daily maintenance of heavy equipment at various job sites
• Follow site specific regulations for maintenance, ensuring all safety protocols followed