Drew Gates
Calgary,AB
Summary
Dynamic professional with a proven track record at Gates Billiards Services, excelling in heavy lifting customer service and inventory management. Adept at fostering vendor relationships and implementing promotional strategies that boosted customer engagement. Recognized for strong organizational skills and a positive attitude, consistently delivering results in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Billiards Sales and Services
Gates Billiards Services
08.2008 - Current
- Managed daily operations, ensuring high-quality customer service and efficient workflow.
- Developed promotional strategies to increase customer engagement and retention.
- Oversaw inventory management, optimizing stock levels for peak performance.
- Trained staff on product knowledge and sales techniques to enhance team effectiveness.
- Established vendor relationships, negotiating favorable terms to reduce costs.
- Analyzed market trends to inform business decisions and drive growth initiatives.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Micheal Riffel
Regina, SKSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Time management
Languages
English
Full Professional
Timeline
Billiards Sales and Services
Gates Billiards Services
08.2008 - Current
High School Diploma -
Micheal Riffel