Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES
Timeline
Generic

Drew Bunting

Vacaville

Summary

Motivated and detail-oriented individual transitioning into the IT field with a foundational education in Business. Bringing strong customer service, communication, and problem-solving skills developed through hands-on experience in fast-paced environments. Eager to grow in a technical support role and contribute to improving system functionality and user satisfaction through dedication, collaboration, and a willingness to learn.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dish Specialist / Cashier / Prep Pantry

Napoli Pizzeria
01.2018 - Current
  • - Delivered consistent customer service in a high-volume environment, managing both front-of-house and kitchen support roles.
  • - Maintained food safety and cleanliness protocols, emphasizing attention to detail and process compliance.
  • - Supported team operations with multitasking, time management, and issue resolution under pressure.
  • - Frequently relied upon for training new staff and improving daily workflows.

Office Administrator

Diversified Laboratory Repair
01.2021 - 01.2022
  • - Coordinated service calls for laboratory equipment, gaining familiarity with clinical and technical environments.
  • - Maintained service records and schedules in IT systems, ensuring compliance and operational efficiency.
  • - Handled confidential client data
  • - Supported technicians remotely with service documentation and troubleshooting.

Education

Associate of Information Technology -

Folsom Lake College
Folsom, CA

Associate of Business - undefined

Solano Community College
Fairfield, CA

Associate of Interdisciplinary Studies - undefined

Solano Community College
Fairfield, CA

Skills

  • IT Troubleshooting & End-User Support
  • Microsoft Office Suite Google Workspace
  • Familiarity with Clinical Environments (labs, healthcare operations)
  • Ticketing Systems & Documentation
  • Customer Relationship Management
  • Time Management & Workflow Optimization

Certification

  • Basic Life Support (BLS) – Expires 2026
  • Epic Certification (pending) – Willing to obtain within first year as required

CORE COMPETENCIES

  • Communication & Customer Support
  • Problem-Solving in Fast-Paced Settings
  • Data Entry & Record Accuracy
  • Team Collaboration & Accountability
  • Respectful, Professional Demeanor in Clinical Environments

Timeline

Office Administrator

Diversified Laboratory Repair
01.2021 - 01.2022

Dish Specialist / Cashier / Prep Pantry

Napoli Pizzeria
01.2018 - Current

Associate of Business - undefined

Solano Community College

Associate of Interdisciplinary Studies - undefined

Solano Community College

Associate of Information Technology -

Folsom Lake College

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Drew Bunting