Drew Anderson
Summerstown,ON
Summary
Dynamic and adaptable professional with a proven track record at Mac’s Marina, adept in problem-solving and interpersonal communication. Excelled in providing exceptional customer service and maintaining high safety standards, demonstrating organizational skills and teamwork. Expertise in efficiently handling transactions and customer inquiries, ensuring a positive experience for all.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marina Attendant
Mac’s Marina
Lancaster, Ontario
05.2024 - 09.2024
- Provided customers with information about local roads or highways.
- Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
- Provided customer service support including answering inquiries about marina services and amenities.
- Conducted daily inspections of the facility to ensure cleanliness and safety standards were met.
- Reported any hazardous conditions immediately to supervisor.
- Operated a cash register to process payments from customers.
- Responded to questions about local area and company services.
- Collected cash payments from customers or charged purchases to credit cards.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Campground Attendant
Cameron’s Point Campground
Summerstown , ON
05.2024 - 09.2024
- Reported safety hazards or potential problems to supervisor immediately.
- Assisted with special events held at the campground such as weddings or corporate retreats.
- Answered questions from customers regarding local attractions and nearby amenities.
- Checked vehicles entering the facility for valid parking passes prior to allowing access.
- Explained and enforced park rules and adhered to fire and safety guidelines and procedures.
- Operated cash register to process payments from customers using credit cards or cash.
- Greeted guests, provided information and collected fees upon arrival.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Golf Course Attendant
Summer heights Golf Course
Lancaster, Ontario
05.2023 - 07.2023
- Assisted golfers with registration, check-in and payment for rounds of golf.
- Provided assistance to golfers in need of directions or rules clarification.
- Assisted in the maintenance of golf course greens, fairways, and tee boxes.
- Operated the cash register accurately to process payments from customers.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Performed basic maintenance tasks such as raking bunkers, filling divots, mowing greens and cleaning clubs.
- Greeted incoming customers, answered questions, provided information on course fees and availability.
Dog Sitter
Neighborhood
Summerstown , ON
01.2020 - 12.2020
- Walked dogs while enforcing good behavior and manners.
- Walked and exercised dogs during owner absences.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
- Managed overnight pet care, providing continuous companionship and security for pets.
Education
High School Diploma -
Holy Trinity Catholic Secondary School
Cornwall, ON06-2024
Bachelor of Civil Engineering -
Carleton University
Ottawa, ONSkills
- Problem solving
- Teamwork
- Adaptability
- Organizational skills
- Teamwork and collaboration
- Interpersonal skills
- Flexible schedule
- Reliable
- Communication skills
Affiliations
- Various sports including hockey, golf, curling, volleyball and soccer
- Volunteering at various hockey camps for kids with Gibb's Training system in Cornwall
- Volunteering at various school events such as open houses and after school sporting events
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Accomplishments
Honor Roll Student
Recepient of the George T Kaneb Scholarship in 2024
Certification
- G2 driving license
Timeline
Marina Attendant
Mac’s Marina
05.2024 - 09.2024
Campground Attendant
Cameron’s Point Campground
05.2024 - 09.2024
Golf Course Attendant
Summer heights Golf Course
05.2023 - 07.2023
Dog Sitter
Neighborhood
01.2020 - 12.2020
High School Diploma -
Holy Trinity Catholic Secondary School
Bachelor of Civil Engineering -
Carleton University