I am an accomplished sales strategist and solution-oriented professional who thrives in an ever changing technological environment. I am adept at addressing and developing short and long term strategic goals for organizations and tenacious in building new business clientele, securing customer loyalty and forging strong relationships with external business partners.
Overview
11
11
years of professional experience
Work History
Senior Account Executive
Global CTI
02.2023 - 12.2023
Identify and qualify enterprise opportunities that align directly with Global CTI product portfolio to achieve revenue target of $750,000 per quarter.
Manage relationships with acquired and/or existing customers in order to attain additional business and retain existing revenue.
Develop action plans to cross-sell and up-sell accounts to increase overall total customer spend.
Deliver in-person and virtual presentations to key stakeholders in a consultative and engaging manner to introduce Global CTI and/or partner solutions.
Account Director II - Large Enterprise
Windstream Enterprise
05.2022 - 12.2022
Actively sell and deliver a full suite of data, security, cloud and voice solutions to enterprise customers globally to achieve revenue target of 3.5M total contract value annually.
F1000 Territory
Articulate Windstream Enterprise value proposition to assigned territory partners to maintain and increase share of partner business.
Cultivate and develop strategic partnerships to build channel integration model.
Coordinate sales activities with partners and resellers to identify and close new business.
Identify and qualify business opportunities by way of business challenges, business needs and shared vision.
Major Account Manager - SLED
Charter Communications, Spectrum
10.2018 - 04.2022
148% (2019), 141% (2020), 108% (2021)
Develop long-term account strategies by gathering industry, technology and customer insights and turning these into actionable strategies to support Public Sector growth objectives.
Drive customer sales cycle by conducting proactive consultative needs analyses and executing account strategies in conjunction with Sales leadership, Sales Engineers and other resources.
Achieve maximum sales volume by understanding the voice, video and data needs of highly complex strategic clients
Broaden the reach of Spectrum Enterprise services, drive incremental revenue and secure contract renewals by cultivating relationships with new and existing contacts within assigned enterprise accounts via telephone, cold call, premise visits, networking or industry events
Business Account Manager
Verizon Wireless
01.2017 - 09.2018
2018 IOT Top Performer, LA Market
Generate new business in assigned territories through effective prospecting, strategic partnerships, cross channel communication, leads and referrals
Manage enterprise accounts in the Los Angeles area with an objective to develop and deliver comprehensive business reviews to address client wireless initiatives surrounding Verizon Wireless product portfolio
Craft and execute strategies to drive customer adoption of Verizon Wireless product portfolio
Strategically plan, execute and timeline client wireless initiatives
Create master agreement contracts and report-generation, including accurate tracking, forecasting and fulfillment reports
Account Executive
T-Mobile USA
08.2012 - 01.2017
Top 10% of AE's across T-Mobile - 2015, 2016
Generate new business clientele through effective prospecting, networking, generating leads and referrals
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services to achieve business objectives
Maintain and grow existing customer base and manage churn
Provide constant follow up, bill analysis and interact with our business care support team to resolve customer service issues
Fully utilize all sales force automation, funnel management and prospecting tools
Responsible for completing contracts and report-generation including tracking and forecasting reports