Drea Clasper

• Provided one-to-one support to individuals with a variety of disabilities
• Assisted participants with program activities as outlined in their accommodation plan
• Recognises the participant's strengths as well as possible limitations and provided program modifications based on their abilities ensuring a successful and fun programming experience
• Assisted participants with personal hygiene care while still ensuring autonomy
• Responded to behavioural issues and proactively planned in order to prevent issues from escalating

- Executed daily routines for large dogs focusing on exercise, nutrition, and hygiene.

- Collaborated with reactive dogs to build trust

- Discussed care requirements and preferences for individual animals with owners.

• Executed leadership and demonstrated patience and agility as the day and children's needs were constantly changing
• Responsible for the well-being and safety of a large group of children aged 4-12
• Led and coordinated engaging activities for campers including crafts, games, songs, off-site visits, etc
• Created lasting connections with campers as well as co-workers

• Ensured long lines moved at a sufficient pace to ensure steady flow
• Prioritised customer service
• Managed returns, online orders and stock overflow
• When shifts were slow I ensured tasks were completed that needed to be done including tidying registers, restocking bags, sweeping, facing the front lanes, etc
• Worked in customer service dealing with more complicated issues like customer complaints or frustrated customers