Summary
Work History
Education
Skills
Professional Development
Languages
Publications
Timeline
Generic
Dr. Deepa Ramachandran

Dr. Deepa Ramachandran

Halifax,Canada

Summary

Program manager with 12+ years of experience in IT industry with deep understanding of Data, AI and Infrastructure. Possesses a PhD in Financial Risk Management in IT Projects. Skilled in machine learning, statistics and data science with amazing story telling skills. Leads the delivery of IT transformation program workstreams for major clients which encompasses managing the complete lifecycle of major programs, commercials, preplanning, mobilization and program delivery.

Work History

Student

Dalhousie University
Halifax
01.2024 - Current

MSc Computer Science

Program Manager

Kyndryl UAE (IBM Spinoff)
Dubai, United Arab Emirates
12.2021 - 02.2023
  • Led the successful implementation of a major airline's cloud and data transformation initiative
  • Planned and managed scopes, resources, schedules, risks, and issues for program governance.
  • Conducted weekly portfolio reviews with customer stakeholders for all account projects.
  • Developed project plans and conducted weekly variance analysis to ensure adherence to schedule and scope.
  • Collaborated regularly with testing teams, service management, data centre teams, and other transformation work streams to foster strong working relationships.
  • Spearheaded projects and enabled agile programme as Squad Leader in the account.
  • Provided guidance and support to junior team members

Program Manager

IBM UAE
Dubai, United Arab Emirates
04.2016 - 11.2021
  • Successfully led a large-complex program focused on tools readiness across two prominent data centers for an airline based in the United Arab Emirates
  • Managed a cross-functional team including architects, project managers, subject matter experts, and technical specialists to oversee resource allocation, budget, schedule management, risk and issue management.
  • Managed risk and compliance in early 2019, while optimizing resource costs and leading restructuring initiatives in the Middle East region.

Program Manager

IBM India Pvt Ltd
Bangalore, India
08.2014 - 04.2016
  • Managed and oversaw a critical automation program across 70 accounts in various countries
  • Implemented a comprehensive governance structure to streamline operations and enhance decision-making processes.

Advisory Project Manager

IBM India Pvt Ltd
Bangalore, India
02.2009 - 07.2014
  • Managed IT Infrastructure and deployment projects for IBM Internal and commercial clients, ensuring adherence to agreed upon scope, cost, schedule, contractual deliverables, and implementing strategies for planning, tracking, change control, communication plan execution.
  • Managed complex compliance projects, identity and role based access related security projects for telecommunications, steel and consumer products industries.

Senior Consultant

Capgemini India Pvt Ltd
Bangalore, India
05.2007 - 01.2009
  • Managed infrastructure services delivery for leading telecom and publishing customers as a Unix consultant.

System Operation Lead Specialist

IBM India Pvt Ltd
Bangalore, India
11.2005 - 04.2007
  • System administrator – Security, Unix Team – managing infrastructure services delivery of leading telecom customers.

Education

PhD - Financial Risk Management in IT Projects

Anna University
Chennai, India
08-2015

MBA - Finance & Marketing

Tamilnadu College of Engg Bharathiar University
Coimbatore, India
05-2002

BSc - Computer Science

R.V.S College of Arts And Science Bharathiar University
Coimbatore, India
05-2000

Skills

Professional

  • Program Management
  • Machine Learning & AI
  • Data Science
  • Quantitative Analysis
  • Budgeting Control & Strategic Planning
  • Negotiation

Technical

  • MS Project
  • Python
  • Python librariesPandas, Numpy
  • Visualization: Seaborn, Matplotlib, Tableau
  • Machine Learning AlgorithmsLinear and Logistic Regression, Decision trees, Random Forest, XGBoost, K-Means, PCA, HC

Professional Development

  • Project Management Professional (PMP), PMI, 2008-01-01
  • AI with Deep Learning, The University of Texas at Austin, 2023-01-01
  • PG program in Data Science and Business Analytics, The University of Texas at Austin, 2023-01-01
  • Designing and Implementing a Microsoft Azure AI Solution – AI -102, Microsoft, 2024-01-01
  • Microsoft Azure Security Engineer Associate – AZ-500, Microsoft, 2024-01-01
  • ITIL V3, ITIL, 2008-01-01

Languages

  • ENGLISH, Advanced
  • HINDI, Advanced
  • MALAYALAM, Native
  • TAMIL, Intermediate

Publications

  • Leadership for Next Decade, in: Emerging Trends in Global Business, First Edition, NCRC Publications, PP 2011.
  • Management by values, Advances in Management, vol.5, pp. 6-9. PP 2012
  • Emerging Computing Paradigm – The Cloud, in Intelligent Information Systems and Management.
  • An investigation into the disaster management lessons learnt out of Fukushima Daiichi nuclear disaster, Disaster Advances, vol.7, pp. 78-82, PP 2014
  • Behavioural Hindrance to Rapid Uptake of Mobile Money Services, International Journal of Innovation and Scientific Research, vol.5, pp. 286-296, PP 2014
  • A Study on project financial risk management in IT Projects with reference to selected software companies in Bangalore, ELK Asia Pacific journal of project management and control, vol. 1, pp.16-36, PP 2015
  • Financial risk management in IT industry, Journal of Business Management and Social Sciences Research, vol. 4, no. 2, pp. 111-114, PP 2015
  • A study on the metrics used in IT industry, Zenith International journal of business economics & management research, vol. 5, no. 4, pp. 53-65, PP 2015

Timeline

Student

Dalhousie University
01.2024 - Current

Program Manager

Kyndryl UAE (IBM Spinoff)
12.2021 - 02.2023

Program Manager

IBM UAE
04.2016 - 11.2021

Program Manager

IBM India Pvt Ltd
08.2014 - 04.2016

Advisory Project Manager

IBM India Pvt Ltd
02.2009 - 07.2014

Senior Consultant

Capgemini India Pvt Ltd
05.2007 - 01.2009

System Operation Lead Specialist

IBM India Pvt Ltd
11.2005 - 04.2007

PhD - Financial Risk Management in IT Projects

Anna University

MBA - Finance & Marketing

Tamilnadu College of Engg Bharathiar University

BSc - Computer Science

R.V.S College of Arts And Science Bharathiar University
Dr. Deepa Ramachandran