Drazen Mandic
San Francisco
Summary
Dynamic server with a proven ability to manage multiple tables efficiently during peak hours. Known for strong work ethic and ability to upsell menu items, contributing to overall sales growth. Eager to enhance guest experiences through collaboration and attention to detail.
Overview
2
2
years of professional experience
Work History
Server
Blind Butcher
San Francisco, CA
05.2025 - Current
- Recommended menu items based on customer preferences, boosting sales through upselling techniques.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Handled cash transactions accurately, ensuring balanced register at end of shifts.
- Participated in team meetings to discuss service improvements and customer feedback initiatives.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Merkado
San Francisco, CA
10.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery process.
- Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science -
Faculty of Mathematics
Belgrade, Serbia09-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Liquor, wine, and food service
- Multitasking
- High energy and stamina
Timeline
Server
Blind Butcher
05.2025 - Current
Server
Merkado
10.2024 - Current
Bachelor of Science -
Faculty of Mathematics