Drayden Pelletier
Calgary,AB
Summary
Dynamic and adaptable professional with a proven track record at Grey Eagle Casino, enhancing customer satisfaction and streamlining operations. Excelled in multitasking and task prioritization, significantly improving service delivery. Skilled in MS Office and adept at fostering positive customer interactions, I bring a keen willingness to tackle new challenges and contribute effectively to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Cashier
Grey Eagle Casino
Calgary, AB
08.2024 - Current
- Stay informed about daily specials, new menu items, and promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying server stations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked food before serving it to customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placement.
- Followed health and safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
Education
GED -
University of Calgary
Calgary, None06-2025
Skills
- Able to communicate clearly and effectively in writing and verbally
- Keen willingness to learn, and welcomes new challenges
- Served customers in a prompt and friendly manner
- Comfortable in greeting and waiting on customers
- Proven ability to maintain a clean environment
- Confident in dealing with the public, and responding to difficult situations appropriately
- Able to work in a team environment, or independently
- Telephone Etiquette
- Adaptability and dependability
- Task prioritization
- Multitasking
- MS Office
- Photography and videography
- Computer Skills
Availability
Position - Any, Full Time, Part Time.
Availability, - Weekdays, Weekends, Mon - Tues - Wed - Thru - Fri - Sat - Sun
Shift - Morning, Noon, Afternoon, Evening, Night Shift.
Certification
- Deal Us In Phase One - License
- Security Staff Training License
- WHMIS 2015
- VLT License
- Deal Us In Phase 2 License
- A Good Call Bingo License
- Liquor Staff License
Timeline
Server/Cashier
Grey Eagle Casino
08.2024 - Current
GED -
University of Calgary
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