DRASHTI PRAJAPATI
Sarnia,ON
Summary
Detail-oriented and dedicated food safety enthusiast with a strong foundation in Quality Assurance (QA) within the food industry. Skilled in ensuring compliance with food safety regulations and implementing quality control measures. Currently seeking a co-op or internship opportunity to apply academic knowledge and practical skills in a real-world setting, contributing to maintaining high standards in food quality and safety. Proficient in food safety protocols, HACCP, GMPs, and environmental monitoring programs, with hands-on experience in laboratory testing and data analysis. Passionate about upholding product integrity and ensuring consumer safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Cashier
Circle K
12.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Ensured effective food operations to maximize sales and minimize waste.
- Planned and executed food sampling for employees and customers.
- Managed food rotation and display according to FIFO and Planogram standards.
- Ensured compliance with food safety practices.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Implementing and supervising compliance with HACCP, GMP, and hygiene standards during food service operations.
- Boosting customer satisfaction through attentive service and maintaining a 98% order accuracy rate.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Using Smart Serve training to sell alcohol responsibly, ensuring proper identification checks and adherence to legal requirements.
- Conducting cleanliness inspections of work areas and dining spaces to ensure compliance with health regulations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
QA Lab Technician
Vimal Agro Ltd.
09.2022 - 06.2023
- Conducted microbiological tests (Aerobic Plate Count, Yeast & Mold, E. coli) to ensure product safety under HACCP and GMP standards.
- Collected and analyzed samples for Environmental Monitoring Program (EMP) to control contamination risks.
- Maintained documentation on tests performed in lab.
- Operated and maintained laboratory equipment, including centrifuges, titrations, pipetting machines, and pH meters, ensuring compliance with ISO 17025 standards.
- Documented, recorded, and reported data from analyses, maintaining statistical accuracy and traceability.
- Organized and updated laboratory inventory spreadsheets to ensure availability of essential chemicals and reagents.
- Conducted sanitation protocols, sample disposal, and monthly safety checks to uphold lab cleanliness and regulatory compliance.
- Trained staff on Good Manufacturing Practices (GMPs), reinforcing a culture of quality and safety.
- Assisted in audits for compliance with regulatory standards such as FSSAI, BIS, APEDA, and FSSC 22000.
- Employed Microsoft Word, Excel, and PowerPoint to generate comprehensive reports, presentations, and data analyses to support decision-making and quality assurance initiatives
Education
Food Safety and Quality Assurance Management
Lambton College
09.2024
Master of Science -
VEER NARMAD SOUTH GUJARAT UNIVERSITY
07.2022
Bachelor of Science - Food chemistry
VEER NARMAD SOUTH GUJARAT UNIVERSITY
10.2020
Skills
- Skilled in conducting reliable laboratory tests and analyzing data
- Experienced in preparing biological, chemical, and environmental samples
- Proficient in operating and maintaining lab instruments like Kjeldahl apparatus, Soxhlet extractors, and HPLC
- Knowledgeable in WHMIS, MSDS, HACCP, GMP, and food safety regulations
- Adept at recording, interpreting results, and performing statistical analysis using Minitab and Excel
- Experienced in managing inventory and optimizing operational workflows
- Proficient in conducting audits and inspections to ensure compliance
- Maintained lab cleanliness, safe sample disposal, and sanitation protocols
- Skilled in developing and implementing food safety and quality plans
- Strong problem-solving, resource coordination, and communication skills
- Analytical, detail-oriented, and capable of working under pressure with integrity
Certification
- HACCP Certificate
- FSVP-Foreign Supplier Verification Program
- GMP Training
- Nutrition Labeling certificate
- Introduction to Biosafety
- Food Handler Certificate
- Smart Serve Ontario
- WHIMS
Softwareproficiencies
- Microsoft Word,Excel,Powerpoint
- TechWizard
- SAP
- Lab Information Management System (LIMS)
Timeline
Customer Service Representative/Cashier
Circle K
12.2023 - Current
QA Lab Technician
Vimal Agro Ltd.
09.2022 - 06.2023
Master of Science -
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Bachelor of Science - Food chemistry
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Food Safety and Quality Assurance Management
Lambton College
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