Experienced Assistant Store Manager with over 10 years in retail. Proven ability to lead and motivate colleagues to achieve sales and maintain store conditions.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Zehrs Markets
07.2022 - Current
Support my Store Manager with management and coordination of the daily operations of the store and managing over 135 colleagues
Supervise the daily activities of sales staff in the absence of the Store Manager
Engage in promoting and selling products to ensure customer satisfaction
Perform manager functions such as open/close, ensuring all invoices are paid, ensure staff are following company rules/policies and ensuring standards are being met
Work with Store Manager to maximize sales and build a high performing team
Develop relationships with new or existing customers to increase sales
Attain quarterly sales reviews along with managing labour costs
Carry out directives and ensure total store is setup according to standards
Complied with all company policies and regulations regarding safety, merchandising, sanitation and product quality
Ensure the safety and well being of all staff and customers
Responsible for all inventory preparations 4 times a year.
Bakery Manager
Zehrs Markets
09.2017 - 07.2022
Ordered and maintained proper inventory levels to reduce shrink and labour
Complied with all company policies and regulations regarding safety, merchandising, sanitation and product quality
Made sure all merchandise was properly priced and displayed following dmap
Trained, Managed and supervised colleagues, including but not limited to performance, recognition improvements, coaching, meetings and feedback
Created, managed and maintained schedules, including schedule changes and time off requests
HUB Store trainer for the District - Trained all new Bakery Managers that where hired within the company.
Assistant Bakery Manager
Zehrs Markets
11.2016 - 09.2017
Directed daily operations and ordering stock while department manager was off
Followed DMAPS and setup department according to company standards
Ensured the department was well stocked for customers and picklists were complete.
Education
Public Administration/Municipal Services Program -
Conestoga College
12.2016
Our Lady of Lourdes high school
12.2015
Skills
Organizational skills - keep organized surroundings Goal oriented and work hard to achieve goals
Customer Service Skills- Make customers feel valued and relay information in a clear manner
Responsibility Skills - On time, well mannered, hard-working and reliable
Leadership Skills - Responsible for making sure all departments are following standards and proper daily procedures
Shipping & Receiving Skills - verifying and recording incoming merchandise
Inventory preparations
Familiar with LAR procedures
Languages
English
Full Professional
Additional Information
Standard First Aid Training - St John Ambulance
Timeline
Assistant Store Manager
Zehrs Markets
07.2022 - Current
Bakery Manager
Zehrs Markets
09.2017 - 07.2022
Assistant Bakery Manager
Zehrs Markets
11.2016 - 09.2017
Public Administration/Municipal Services Program -