Drake Garner

• Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
• Handled complaints with prompt, courteous service to uphold professional reputation.
• Helped maintain a clean environment with daily tasks
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Became top seller at location after 2 months of work

• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Completed cash and credit card transactions accurately using POS software.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

(Location went out business due to lack of sales)

• Cooled, stored, labeled and dated food products appropriately to maximize ingredient freshness when preparing recipes
• Followed instructions to cook menu items in cooperation with kitchen staff
• Maintained smooth and timely operations in preparation and delivery of meals
• Greeted customers and clients to create a welcoming atmosphere

• Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom
• Helped customers take merchandise out of the store and load items into vehicles
• Assisted customers with large purchases by carrying items to vehicles
• Returned unwanted items to correct store locations and restocked shelves
• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise

• Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules
• Enforced discipline to encourage respect, fairness and equality for players
• Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results