Summary
Overview
Work History
Education
Skills
Interests and goals
Timeline
Generic

Drake Fields

Hollister

Summary

Dedicated Server with strong focus on customer satisfaction and teamwork. Proven ability to excel in both large-scale dining environments and intimate private events. Technical support expertise combined with knowledge of cybersecurity practices enhances service delivery and operational efficiency.

Overview

4
4
years of professional experience

Work History

Banquet Server

The Vault Hollister
Hollister
12.2024 - Current
  • Demonstrated extensive knowledge of menu items, ingredients, and preparation techniques.
  • Greeted guests upon arrival and assisted throughout events to enhance experience.
  • Provided prompt drink refills and addressed customer requests promptly.
  • Maintained cleanliness of work areas, including tables, chairs, and floors during shifts.
  • Transported dirty dishes from dining areas to kitchen after each course for cleaning.
  • Assisted with closing duties, including restocking supplies and sanitizing surfaces.
  • Answered inquiries regarding menu selections to facilitate informed choices.
  • Followed sanitation guidelines rigorously when handling food items.

Concessions Worker

San Benito High School
Hollister
11.2021 - 10.2024
  • Resolved customer complaints in a professional manner.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Adhered to health department regulations regarding food handling practices.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Adhered to company policies and procedures while providing exceptional customer service.
  • Assisted in training new employees on proper concession stand operations.
  • Performed minor maintenance tasks such as changing light bulbs or cleaning equipment when needed.
  • Monitored expiration dates on food items for freshness assurance.
  • Ensured that all safety protocols were followed at all times during shift hours.
  • Set up condiments such as ketchup, mustard and relish for use by customers.
  • Restocked merchandise when needed throughout the day.
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.

Education

Not Applicable. - Culinary Arts And Business

San Benito High School
Hollister, CA
06-2025

Skills

  • Food preparation
  • Menu development
  • Inventory management
  • Customer service
  • Event coordination
  • Sales techniques
  • Team collaboration
  • Time management
  • Effective communication
  • Tech support
  • Tech support collaboration
  • Technical support experience
  • Cybersecurity techniques
  • Cybersecurity investigations
  • Cybersecurity analysis

Interests and goals

With interest in the field of Cybersecurity, my goal is to have a position working with a company providing protection from black-hat hackers, viruses, and scams. This has been made my goal by following in the steps of my father, who works in the cybersecurity field as well. My father has been a big role model for me, watching him work through business email compromises, malware detections, and even negotiating for encrypted files from black-hat hackers.

Timeline

Banquet Server

The Vault Hollister
12.2024 - Current

Concessions Worker

San Benito High School
11.2021 - 10.2024

Not Applicable. - Culinary Arts And Business

San Benito High School

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