Dragos Caldaras
Montreal
Summary
Dynamic grocery clerk with proven expertise at IGA Supermarket, excelling in customer service and stock management. Recognized for enhancing customer satisfaction through effectivly remembering the location of every single product and guiding clients to the right direction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Grocery Clerk
IGA Supermarket
09.2024 - Current
- Maintained freshness by rotating grocery products effectively.
- Kept store aisles and merchandise displays tidy to improve customer satisfaction.
- Ensured customer satisfaction through friendly and efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Contributed to increased sales performance by stocking shelves in a visually appealing .
- Updated pricing and signage for sales and promotions, ensuring accuracy and compliance.
- Assisted customers in locating products, enhancing shopping .
- Assisted customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
- Handled customer complaints with empathy and efficiency, restoring customer confidence.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key .
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Punctual and reliable
- Customer service-focused
- Assisting customers
- Stock rotation
- Heavy lifting
- Shelf organizing
- Removing defective products
- Pallet jack operation
- Product knowledge
- Bilingual in language
- Willingness to learn
- Stocking shelves
Languages
French
Full Professional
English
Full Professional
German
Native or Bilingual
Romnian
Native or Bilingual
Italian
Professional Working
Timeline
Grocery Clerk
IGA Supermarket
09.2024 - Current
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