Dragana (Dee) Prole

Guest-focused Housekeeping Houseperson with exceptional organization skills offering a driven work ethic and commitment to achieving results. Working knowledge of sanitation procedures and hotel policies and standards. Consistently maintained aesthetically desirable and safe environment for guests. Exceeds guest and management expectations to make each stay truly special.

• .Supplied extra towels, toiletries and other essentials when requested to optimize guest comfort.
• Requested maintenance orders to fix non-working equipment and address room damage.
• Interacted pleasantly with clients and guests when performing daily duties.
• Cleaned public areas including vacuuming, mopping, washing and polishing wherever required, and emptying of garbage bins.
• Properly tagged and handled of lost & found items.
• Adhered to all hotel policies regarding security, safety procedures, and guest confidentiality.
• Maintained the appropriate personal appearance and hygiene when on duty, including proper uniform.
• Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
• Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.