Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dracos Chism

Pollock Pines

Summary

Inside and outside of work, my community is and always has been very important to me, and helping to lead in building that community up is something I have been very serious about trying to do since being in high school. Before starting with work, I was helping volunteer at the local Little League in my free time, and helped lead school programs like high school's radio station and newspaper while partnering with local businesses and nonprofits in the area. In College, I was a member of the Chamber Choir, which was a special group selected to lead other singers, and had the honor to represent the school while performing at places like the State Capitol. I also helped lead environmental cleanups at the campus and plan student community events. Outside of school, I joined a local Freemason Lodge in El Dorado, where I have been involved with helping plan out holiday parades, community picnics, and sponsoring little league teams. In my current job, at Sherwin Williams, I have been able to build a strong relationship with a lot of regular customers, some of whom I have helped defuse issues, others simply by getting to know them through conversations when they come in. I have also spent time serving people food on Thanksgiving and during regular services at the church which I attend. Community means a lot to me, and I am passionate about helping to create not just a safer, but a more connected community, using skills I have accumulated and the skills I hope to pick up in a field like this.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Sherwin-Williams
Placerville
02.2025 - Current
  • Assisted customers with product selection and color matching.
  • Resolved customer inquiries and complaints with professionalism.
  • Demonstrated product knowledge to educate customers on features.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Developed strong customer relationships to encourage repeat business.

Sandwich Artist

SUBWAY®Restaurants
Pollock Pines
05.2024 - 02.2025
  • Prepared fresh sandwiches and salads using high-quality ingredients.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Operated cash register, processed transactions, and handled payments accurately.

Courtesy Clerk

Raley's
Carmichael
06.2023 - 10.2023
  • Bagged groceries efficiently while ensuring customer satisfaction.
  • Ensured cleanliness and organization of store aisles and checkout areas to enhance customer experience.
  • Monitored inventory levels and restocked shelves to prevent stockouts and support smooth operations.
  • Followed safety protocols to ensure a secure shopping environment for customers.

Education

High School Diploma -

El Camino Fundamental High School
Sacramento
06-2023

Some College (No Degree) - History

Folsom Lake College
Folsom, CA
06-2026

Skills

  • Product knowledge
  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Time management

Timeline

Customer Service Specialist

Sherwin-Williams
02.2025 - Current

Sandwich Artist

SUBWAY®Restaurants
05.2024 - 02.2025

Courtesy Clerk

Raley's
06.2023 - 10.2023

High School Diploma -

El Camino Fundamental High School

Some College (No Degree) - History

Folsom Lake College
Dracos Chism