Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Dhruv Panchal

Brampton,ON

Summary

Innovative finance intern with advanced knowledge of economics and strong customer service skills. Demonstrated ability to support finance teams on diverse projects and contribute to the development of processes for monthly business analysis.

Overview

3
3
years of professional experience

Work History

Front End Associate

Walmart
Brampton, Ontario
01.2023 - Current
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Consistently achieved a daily quota of 5-10 Walmart Rewards MasterCard applications, successfully completing sales and processing tasks.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Ensured accurate pricing and quantities of items purchased.
  • Played an active role within the team, working alongside cashiers and store associates
  • Effectively communicated with customers and colleagues in multiple languages
  • Consistently achieved sales targets through effective upselling strategies for Walmart merchandise.

Community Outreach Volunteer

City of Brampton
Brampton, Ontario
06.2022 - 07.2023
  • Maintained and organized data for the municipal campaign.
  • Engaged in various public events to promote awareness of available programs and services.
  • Focused on organizing events for the underprivileged population through volunteer coordination.

Crew Member

McDonald's
Brampton, Ontario
08.2021 - 01.2023
  • Greeted and assisted customers, accurately processed orders, and managed payments through a POS system, fulfilling more than 1500+ orders per shift
  • Demonstrated proficiency in operating drive-thru services encompassing order-taking, payment handling, and prompt & pleasant delivery of food items
  • Demonstrated commitment to hygiene standards through upkeep of a clean work environment.
  • Worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes.
  • Maintained a professional demeanor in resolving complaints, facilitating seamless communication with the management

Education

Bachelor of Commerce (Honours) - Business Technology Management

Toronto Metropolitan University
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04-2028

Skills

  • Customer Service
  • Attention to Detail
  • Team Collaboration
  • Client Relations
  • Effective Multitasking
  • Data Analysis
  • Financial Management
  • Project Management
  • Business Administration
  • Social Media Marketing
  • Campaign Development

Languages

English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Accomplishments

  • Competed in DECA at Provincial Level

References

References available upon request.

Timeline

Front End Associate

Walmart
01.2023 - Current

Community Outreach Volunteer

City of Brampton
06.2022 - 07.2023

Crew Member

McDonald's
08.2021 - 01.2023

Bachelor of Commerce (Honours) - Business Technology Management

Toronto Metropolitan University

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Dhruv Panchal