Dovydas Deveikis
Highway 93 And Highway 11, Improvement District No. 9,AB
Summary
Results-driven hospitality professional with proven success at Rydges Hotel, specializing in customer satisfaction and effective communication. Recognized for critical thinking and problem-solving skills, consistently delivering exceptional service in high-pressure environments while adhering to strict hygiene standards. Committed to enhancing guest experiences through meticulous attention to detail and strong interpersonal skills. Experienced in various hospitality roles, contributing to improved guest satisfaction and repeat business rates.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Associate
The Crossing Resort
Highway 93 and Highway 11, AB
06.2025 - Current
- Processed transactions accurately using point-of-sale systems.
- Maintained organized, well-stocked sales floor displays to enhance customer experience.
- Demonstrated excellent customer service by engaging positively with each customer.
- Collaborated with team members to ensure efficient store operations and workflow.
- Stocked and replenished inventory to keep merchandise fresh and appealing.
- Provided professional, polite support for all sales and service needs.
Food and Beverage Attendant
INAC Hospitality agency
Brisbane, Australia
09.2023 - 04.2024
- Delivered prompt and excellent service by collaborating with food and beverage attendants.
- Greeted and seated guests, ensuring a welcoming dining atmosphere.
- Maintained hygiene standards by clearing areas and cleaning tables and chairs.
- Served hot and cold beverages to enhance overall dining experience.
Food and Beverage Attendant
Pinnacle People Queensland
Brisbane, Australia
02.2022 - 04.2024
- Resolved customer inquiries and complaints to build trust and enhance satisfaction.
- Facilitated setup and breakdown of events, banquets, and parties to ensure logistical compliance.
- Provided exceptional service in high-pressure situations while maintaining professionalism.
Concierge Team Leader
Rydges Hotel
Brisbane, Australia
02.2022 - 09.2022
- Greeted guests warmly, ensuring efficient service for individuals and groups.
- Assisted with room transfers, luggage deliveries, and driveway operations.
- Provided directions and recommendations utilizing extensive knowledge of local attractions.
- Trained staff thoroughly to elevate service quality.
- Coordinated special guest requests with relevant departments, ensuring timely fulfillment.
Military Specialist
Lithuanian Armed Forces And Ministry of National Defence of Lithuania
Vilnius, Lithuania
03.2015 - 03.2020
- Requisitioned, received, stored, and documented unit equipment and supplies efficiently.
- Conducted thorough inspections of protective gear, ensuring proper fit and functionality for personnel.
- Prepared technical specifications and military documentation to streamline operations.
- Managed transfer of logistics equipment during unit inspections and maintenance processes.
- Participated in public procurement processes to secure necessary resources.
Food and Beverage Attendant
Taurakalnis UAB
Vilnius, Lithuania
12.2012 - 02.2014
- Set and enforced performance standards to ensure high-quality customer service environment.
- Maintained consistent inventory by checking linens, wrapping silverware, and replenishing low stock.
- Addressed customer complaints to ensure satisfaction and resolve inquiries promptly.
- Communicated with kitchen staff and waiters for accurate and timely order information.
Education
Advanced Diploma - Leadership And Management
Australian Pacific College
Brisbane12.2023
Bachelor's Degree - Measurement Engineering: Geodesy And Cadaster
Vilnius College of Technologies And Design
Vilnius, Lithuania07.2014
Skills
- High energy and enthusiasm
- Point-of-sale systems
- Critical thinking skills
- Attention to detail
- Customer focus and service
- Problem-solving expertise
- Effective communication
Certification
Adult Child Infant CPR+First Aid+AED
Serving it right, BC
ProServe, AB
Timeline
Store Associate
The Crossing Resort
06.2025 - Current
Food and Beverage Attendant
INAC Hospitality agency
09.2023 - 04.2024
Food and Beverage Attendant
Pinnacle People Queensland
02.2022 - 04.2024
Concierge Team Leader
Rydges Hotel
02.2022 - 09.2022
Military Specialist
Lithuanian Armed Forces And Ministry of National Defence of Lithuania
03.2015 - 03.2020
Food and Beverage Attendant
Taurakalnis UAB
12.2012 - 02.2014
Advanced Diploma - Leadership And Management
Australian Pacific College
Bachelor's Degree - Measurement Engineering: Geodesy And Cadaster
Vilnius College of Technologies And Design
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