DOUGLAS WHIDDEN
Greater Sudbury,ON
Summary
Dynamic Territory Manager with a proven track record at Building Products of Canada, excelling in customer relationship management and strategic sales initiatives. Expert in market analysis and team collaboration, driving significant growth and engagement. Recognized for delivering tailored solutions and enhancing client satisfaction through effective training and support.
Overview
7
7
years of professional experience
Work History
Territory Manager
Building Products of Canada - a Division of Saint-Gobain
07.2022 - Current
- Developed and executed territory sales strategies to enhance market penetration.
- Cultivated relationships with key stakeholders to drive customer engagement and satisfaction.
- Conducted market analysis to identify trends and opportunities for product promotion.
- Conducted product knowledge training sessions to clients' new sales staff
On-Site Service Representative
Grainger Canada Ltd.
11.2020 - 07.2022
- Managed on-site inventory levels to ensure product availability and timely delivery.
- Collaborated with cross-functional teams to resolve customer inquiries effectively.
- Conducted regular equipment inspections to maintain operational efficiency and safety standards.
Account Manager - B2B Business Development
Northern Business Solutions - a Division of Melcarm Group of Companies
10.2018 - 11.2020
- Developed and executed strategic account plans to enhance client engagement and retention.
- Cultivated strong relationships with key stakeholders to drive B2B sales growth.
- Coordinated cross-functional teams to deliver tailored solutions that meet customer needs.
- Analyzed market trends to identify new business opportunities and inform strategic initiatives.
- Also serviced existing clients, to provide exemplary service standards, and to ensure that continous sales opportunities exist
Education
BBA - Management
Athabasca University
Athabasca09-2026
Bachelor of Business Administration - Human Resources Management
Cambrian College
Sudbury, ON05-1993
Business Management Diploma - General Business
Sault College of Applied Arts And Technology
Sault Ste. Marie06-1989
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Goals and performance achievements
Timeline
Territory Manager
Building Products of Canada - a Division of Saint-Gobain
07.2022 - Current
On-Site Service Representative
Grainger Canada Ltd.
11.2020 - 07.2022
Account Manager - B2B Business Development
Northern Business Solutions - a Division of Melcarm Group of Companies
10.2018 - 11.2020
BBA - Management
Athabasca University
Bachelor of Business Administration - Human Resources Management
Cambrian College
Business Management Diploma - General Business
Sault College of Applied Arts And Technology