Douglas Wakefield
Montgomery Creek
Summary
A dynamic Operator and Grocery Store Owner at Pit Stop Store, I excel in problem-solving and customer service, ensuring safety and efficiency. My leadership significantly improved workplace standards and customer satisfaction, showcasing my ability to multitask and actively listen to customer needs, driving optimal solutions and business growth.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Operator/Grocery Store Owner
Pit Stop Store
02.1994 - 12.2024
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Canoga Park High School
Canoga Park, CASkills
- Attention to detail
- Problem-solving
- Teamwork
- Efficient multitasking
- Customer service
- Data entry
- Active listening
- Complaint resolution
Affiliations
- Hill Country Community Clinic Board of Directors
- Indian Springs School Distric Board of Directors
Certification
California Water Distribution Operator
California UST Operator
Timeline
Operator/Grocery Store Owner
Pit Stop Store
02.1994 - 12.2024
California Water Distribution Operator
California UST Operator
High School Diploma -
Canoga Park High School
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