Douglas Poirier
Pomona
Summary
Goal-oriented Sr. Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 4 years of experience utilizing consultative sales methods to develop new business. Proficient in Salesforce, Hubspot, Apollo, Nooks, and Frontspin. Polished in creating new sales and outreach opportunities and deflecting objections.
Overview
9
9
years of professional experience
Work History
Senior Sales Development Representative
FleetPanda
10.2024 - Current
- Developed targeted outreach strategies to drive lead generation and increase engagement with potential clients.
- Coordinated cross-functional collaboration between sales and marketing teams to optimize lead nurturing processes.
- Collaborated with marketing team to create targeted sales materials for specific industry verticals.
- Oversaw the development of sales scripts and email templates to enhance communication consistency across the team.
Senior Sales Development Representative
InsideScale
02.2023 - 10.2024
- Developed targeted outreach strategies to engage potential clients and increase lead generation.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Utilized CRM tools to track interactions, manage pipelines, and analyze sales performance data.
- Mentored junior team members on best practices for outbound calling and email campaigns.
Sales Development Representative
Zoominfo
06.2022 - 12.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Contacted approximately 125 prospective customers per 8 hour shift to uncover sales opportunities, boosting overall sales.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
Emergency Medical Technician
PRN Ambulance
02.2018 - 06.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response
- Kept up with continuing education requirements to maintain certification
Sales Associate
Babies R' Us
01.2017 - 02.2018
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Educated clients on current promotional offerings and products using persuasive selling tactics
Sales Associate
Macy's
11.2016 - 01.2017
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
Education
Bachelor of Science - Applied Fitness, Kinesiology
California State University - Northridge
Northridge, CA05.2017
High School Diploma -
Valencia High School
Valencia, CA05.2011
Skills
- Interpersonal Communication Skills
- Consultative Sales Techniques
- Pipeline Growth
- Sales Team Collaboration
- CRM management
- Objection handling
Hobbies
Enjoy taking time to explore nature by camping, fishing, and hiking.
Timeline
Senior Sales Development Representative
FleetPanda
10.2024 - Current
Senior Sales Development Representative
InsideScale
02.2023 - 10.2024
Sales Development Representative
Zoominfo
06.2022 - 12.2022
Emergency Medical Technician
PRN Ambulance
02.2018 - 06.2022
Sales Associate
Babies R' Us
01.2017 - 02.2018
Sales Associate
Macy's
11.2016 - 01.2017
Bachelor of Science - Applied Fitness, Kinesiology
California State University - Northridge
High School Diploma -
Valencia High School
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