Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Douglas Olivares

Mississauga,ON

Summary

Dynamic IT professional with a proven track record at Quest Windows, excelling in Active Directory management and system optimization. Known for exceptional problem-solving and teamwork skills, I consistently enhance service delivery and user satisfaction. Committed to continuous learning and adapting to new challenges, I thrive in fast-paced environments while maintaining attention to detail.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

32
32
years of professional experience

Work History

Victoria Strong

Company
12.2020 - 12.2024

Quest Windows

Company
01.2020 - 12.2020
  • Maintained current knowledge of industry trends through continuous education opportunities such as conferences, workshops, webinars, or self-directed learning activities relevant to Windows administration roles responsibilities.
  • Performed regular health checks on Windows servers, identifying areas of improvement to maintain optimal system stability and uptime metrics consistently.
  • Managed Active Directory services including user account creation, group policy implementation, and access management to maintain secure environments while providing necessary resources for users.
  • Supported end-user needs by troubleshooting hardware and software issues in a timely manner, reducing user frustration and lost productivity time.
  • Participated in cross-functional collaboration efforts that focused on improving overall IT service delivery quality and efficiency.
  • Collaborated with IT teams to design and implement new infrastructure projects, ensuring seamless integration with existing systems.

Sinai Transportation

Company
03.2008 - 08.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Opamss Goverment Planifications

Government Office
02.1998 - 12.2007
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Ovadusa Transportation

Public Transportation
01.1993 - 12.1998
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Science -

Liceo Cristiano
El Salvador
10-1984

No Degree - Truck Transportation

Trontario Truck Driving School , DZ Licence
05-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Victoria Strong

Company
12.2020 - 12.2024

Quest Windows

Company
01.2020 - 12.2020

Sinai Transportation

Company
03.2008 - 08.2019

Opamss Goverment Planifications

Government Office
02.1998 - 12.2007

Ovadusa Transportation

Public Transportation
01.1993 - 12.1998

Bachelor of Science -

Liceo Cristiano

No Degree - Truck Transportation

Trontario Truck Driving School , DZ Licence

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Douglas Olivares