Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Muchiri

Niagara Falls,ON

Summary

Sociable Patient Transporter experienced moving patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to family members and guests.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Hospital Attendant

Elizabeth
Kasarani , Nairobi
07.2010 - 09.2022
  • Administered medications in accordance with physicians' orders and medical protocols.
  • Accurately documented patient information into electronic medical records system.
  • Sanitized and cleaned furniture, railings and floors.
  • Observed changes in patient behavior or condition and reported them immediately to the appropriate personnel.
  • Provided comfort measures such as back rubs or holding a hand during difficult times.
  • Provided companionship and emotional support to the elderly and those in need of assistance.
  • Changed bed linens, drapes or cubicle curtains.
  • Provided physical support to patients to assist in performing daily living activities.
  • Helped maintain a safe environment by following safety protocols while performing job duties.
  • Collaborated closely with healthcare team members on providing quality care to hospitalized patients.
  • Cleaned, disinfected and prepared rooms for incoming patients.
  • Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
  • Transported patients to different departments within the hospital for tests or treatments.
  • Maintained patient rooms by ensuring that all supplies are stocked and equipment is properly functioning.
  • Collected and transported infectious or hazardous waste in closed containers for sterilization or disposal.
  • Couriered items within hospital, delivering to appropriate individuals.
  • Assisted nursing staff with various tasks such as taking vital signs, changing linens, collecting specimens.
  • Picked up meals from kitchen and delivered to designated ward.
  • Responded promptly to any requests from nurses or doctors regarding patient care needs.
  • Prepared meals according to specific dietary requirements and served them to patients in a timely manner.
  • Answered patient call signals, signal lights or intercom systems to determine patient needs.
  • Monitored vital signs such as blood pressure, heart rate, temperature and respiration rate.
  • Cleaned and sanitized patient rooms, bathrooms or examination rooms.
  • Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
  • Assisted patients with activities of daily living such as bathing, dressing and eating.
  • Kept work area clean and organized throughout shift; disposed of hazardous materials properly.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Greeted visitors upon arrival at the hospital, provided directions when needed, and answered questions about services offered.
  • Ensured that all personal items belonging to patients are kept secure at all times.
  • Followed infection control procedures including proper handwashing techniques before and after contact with each patient.
  • Answered call bells promptly and responded appropriately to patient needs.
  • Changed soiled bed linens, drapes and cubicle curtains.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Lifted patients to move off beds, examination tables or stretchers.
  • Responded to emergency medical calls, security calls, or fire alarms.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Carried messages or documents between departments.
  • Cleaned up spills or other messes quickly and safely while adhering to safety procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Delivered products to customer locations on time.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Identified needs of customers promptly and efficiently.
  • Modified existing software systems to enhance performance and add new features.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Rockingham
Technical And Technology Institute
05-2012

Skills

  • Sterilizing Equipment Use
  • Linens Management
  • Heavy Lifting
  • Equipment Cleaning and Inspection
  • Decision-Making
  • Medical Equipment Transport
  • Active Listening
  • Critical Thinking
  • Computer Literacy
  • Vital Sign Monitoring
  • Patient Lifting
  • Supplies Delivery
  • Equipment Sterilization
  • Materials Recycling
  • Critical Care
  • Patient Escorting
  • General Housekeeping
  • Surgical Preparation Assistance
  • Emergency Procedures
  • Patient Relations
  • Equipment Transport
  • Customer Service
  • Vitals Assessments
  • Trash Collection
  • Treatment Room Sanitation
  • Vital Statistics Recording
  • Activities of Daily Living ADL Assistance
  • Safety Protocols
  • Patient Transportation
  • Medication Administration
  • Environmental Policies Compliance
  • Equipment Disinfection
  • Medical Recordkeeping
  • Message Delivery
  • Medical Supplies Issuing
  • Emergency Response
  • Specimen Collection
  • Patient Feeding
  • Mobility Assistance
  • Medical Supply Stocking
  • Problem Resolution
  • Patient Safety
  • Specimen Transportation
  • Hazardous Waste Management
  • Serving and Collecting Food Trays
  • Emergency Protocols
  • Patient Transport
  • Medical Equipment Setup

Timeline

Hospital Attendant

Elizabeth
07.2010 - 09.2022

High School Diploma -

Rockingham
Douglas Muchiri