Douglas McCune

• Mediated between family members to facilitate conflict resolution and build healthy family relationships.
• Responded to crises and emergency situations to provide immediate assistance to persons in need.
• Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
• Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
• Offered community resource guidance to clients to meet family needs for assistance.
• Consulted with other professionals to gain insight and advice and build strong network within organization.
• Conducted outreach to local referral sources to build strong partnerships for supportive services.
• Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
• Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
• Represented organization within local communities to provide advocacy services to clients and establish relationships with other organizations.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained relationships with community organizations and agencies.
• Facilitated communication between clients and other service providers.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Monitored progress towards service plan goals.
• Participated in meetings with stakeholders to discuss program objectives and strategies.
• Coordinated with local government to provide resources to clients.
• Provided support to social service clients in navigating available resources.
• Assisted in developing grant proposals to support social service initiatives.

Not related to retail work.

• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Verified products appeared at correct locations in proper quantities.
• Monitored and replenished display inventory and restructured according to available stock.
• Collaborated with store managers to determine best placement for merchandise displays.
• Organized store merchandise racks by size, style, and color.
• Created visual displays to highlight new and featured products.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Developed merchandising strategy to efficiently move overstock.
• Used props and lighting to enhance appearance and visibility of displays.
• Incorporated new design techniques to create innovative and eye-catching displays.
• Unloaded items and goods from trucks into main storage area for transfer to shelves
• Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand
• Sorted and properly arranged items
• Operated pallet jacks and forklifts to aid in safe transport of heavy items
• Unloaded packages with care and placed in proper staging area
• Assisted other team members in navigating large loads
• Handled packages with care while transporting from truck to loading dock
• Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher
• Loaded packages onto pallets and into staging areas as directed
• Kept facilities clean and organized to promote safe work environments and avoid injuries
• Adhered to company safety protocols and complied with WCB standards.
• Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
• Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
• Used barcode scanners and other technology to track and document cargo information.

• Repaired defects to sub-floor and removed debris to create smooth foundation.
• Swept, scraped, sanded, or chipped dirt and irregularities from base surfaces and filled cracks with putty, plaster, or cement grout to form smooth foundations.
• Cleaned up leftover adhesives and mopped up floors.
• Inspected and cleaned surface in preparation for material and measured area to determine amount of materials needed.
• Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings
• Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
• Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
• Skilled at working independently and collaboratively in a team environment.
• Operated hand tools and machinery to clean, maintain, repair, and strip. All aspects of Commercial store flooring