Douglas Hoagland
West Hollywood
Summary
Hospitality Sales and Marketing Expert known for building and leading high-performing teams to success. Proven track record of aggressive market share growth, including achieving a #3 competitive ranking from a #5 starting position in the competitive Five-Star Beverly Hills luxury property's group segment. Skilled leader dedicated to team development and maintaining minimal employee turnover.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Conference Services
Ojai Valley Inn
10.2022 - Current
- Specialize in high-touch incentive programs and corporate executive events, delivering bespoke itineraries that blend luxury leisure with corporate objectives.
- Serve as the primary point of contact for C-Suite executives and VIP planners, ensuring discreet, personalized, and flawless execution of confidential events.
- Curate unique "wow" moments and destination-specific experiences that elevate the property’s reputation as a premier destination for top-tier corporate groups.
Director of Entertainment & Group Sales
L'Ermitage Beverly Hills
02.2021 - 10.2022
A highly accomplished Director of Group and Entertainment Sales with proven success in luxury hospitality. Strategically elevated a newly independent property's standing from #5 to #3 within a prestigious Five-Star competitive set in the Beverly Hills market, significantly increasing group segment performance. Recognized for driving market share and enhancing property prestige.
Director of Catering Sales
1 Hotels
06.2018 - 02.2021
Director of Catering Sales and Executive Committee member for the highly anticipated launch of the first 1 Hotels West Coast location. Successfully tasked with building and mentoring the catering sales team. During the COVID-19 era, responsibilities expanded to include securing high-profile group business, notably for the 2022 Super Bowl and all of the Hollywood award events.
Director of Catering Sales & Entertainment
The London West Hollywood at Beverly Hills
06.2016 - 07.2018
Director of Catering Sales
SLS Hotels
01.2013 - 05.2015
Part of the Luxury Collection portfolio
Director of Catering and Conference Planning
The Resort at Pelican Hill
09.2011 - 01.2013
Director of Catering and Conferences
Terranea Resort
10.2008 - 11.2010
- Pre Opening Team
Education
Hotel Management
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Market repositioning expertise
- Managing event logistics
- New market entry
- Sales process optimization
- Market-based pricing strategy
- Collaborative mindset
- Sales growth strategies
- Market competitive analysis
Certification
CMP
Timeline
Director of Conference Services
Ojai Valley Inn
10.2022 - Current
Director of Entertainment & Group Sales
L'Ermitage Beverly Hills
02.2021 - 10.2022
Director of Catering Sales
1 Hotels
06.2018 - 02.2021
Director of Catering Sales & Entertainment
The London West Hollywood at Beverly Hills
06.2016 - 07.2018
Director of Catering Sales
SLS Hotels
01.2013 - 05.2015
Director of Catering and Conference Planning
The Resort at Pelican Hill
09.2011 - 01.2013
Director of Catering and Conferences
Terranea Resort
10.2008 - 11.2010
Hotel Management
Indiana University, Purdue University Indianapolis