Douglas Henson
Eureka
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Reyes Coca Cola Bottling
08.2023 - 11.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Anticipated clients' needs by staying in touch on regular basis.
Area Sales Manager
Resers Foods
05.2023 - 08.2024
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Built lasting relationships with clients through outstanding customer service interactions.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Sales Account Manager/Relief Sales Manager
Reyes Coca Cola Bottling
10.2019 - 05.2023
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Anticipated clients' needs by staying in touch on regular basis.
Sales Account Manager
PepsiCo
06.2014 - 10.2019
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
Education
No Degree - Nursing
Institute of Technology
Redding, CA06.2009
Skills
- Client relationship building
- Sales strategy development
- Lead prospecting
- Strategic account development
- Territory management
Certification
liscensed Vocational Nurse
Timeline
Sales Account Manager
Reyes Coca Cola Bottling
08.2023 - 11.2024
Area Sales Manager
Resers Foods
05.2023 - 08.2024
Sales Account Manager/Relief Sales Manager
Reyes Coca Cola Bottling
10.2019 - 05.2023
Sales Account Manager
PepsiCo
06.2014 - 10.2019
No Degree - Nursing
Institute of Technology
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