Douglas Brown
Woodstock
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
33
33
years of professional experience
1987
1987
years of post-secondary education
Work History
Concrete Construction Laborer
Cooks construction ltd
Woodstock
09.2022 - 12.2024
- Operated heavy machinery to assist in concrete pouring and leveling.
- Followed directions and plans to build foundations and walls
- Prepared job sites by clearing debris and ensuring safety protocols were followed.
- Kept site organized
- Assisted skilled workers in framing and formwork installation for concrete structures.
- Maintained tools and equipment, ensuring cleanliness and proper functioning daily.
- Loaded and unloaded construction materials from trucks to job site.
- Used laser levels or transit levels to ensure accuracy when setting forms for pours.
Home Maker
Self
Woodstock
03.2010 - 09.2022
- Stay at home parent raising my newborn daughter
Sales Finance Manager
Summit dodge
Fredericton
09.2008 - 03.2010
- Managed customer relationships, providing solutions as needed to address issues or concerns.
- Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
- Sold service contracts, insurance and after-market products while continually tracking sales, developing goals, and pitching new products, resulting increased revenue.
- Educated customers on importance of service contracts to provide better product experiences and gap insurance benefits.
- Identified interest rates and loan terms by reviewing and analyzing client credit.
Auto Sales Representative
LG Wilson motors
Woodstock
03.1992 - 05.2008
- Engaged customers to understand vehicle preferences and needs.
- Demonstrated vehicle features and benefits to potential buyers.
- Assisted in financing options and paperwork for customers.
Education
Woodstock High School
Woodstock, NBSkills
- Sales strategies
- Effective communication
- Attention to detail
- Conflict resolution
Timeline
Concrete Construction Laborer
Cooks construction ltd
09.2022 - 12.2024
Home Maker
Self
03.2010 - 09.2022
Sales Finance Manager
Summit dodge
09.2008 - 03.2010
Auto Sales Representative
LG Wilson motors
03.1992 - 05.2008
Woodstock High School