Doug Sanders
North Bay,ON
Summary
Dynamic and results-driven professional with over 21 years of expertise in operational analysis, communications, stakeholder engagement, and multimedia development within the Ontario Provincial Police (OPP). Proficient in crafting and implementing innovative communication strategies that enhance public engagement and operational transparency while effectively managing media relations projects. Demonstrated talent for transforming complex data into clear, accessible reports and engaging visual narratives. Highly skilled in utilizing Adobe Creative Suite, Microsoft Office, and various web technologies to drive impactful outcomes.
Overview
21
21
years of professional experience
Work History
Business Analyst (Temporary Assignment)
Ontario Provincial Police
01.2024 - Current
- Company Overview: Field Operations | North Bay, ON
- Provide operational planning and business analysis for 12 Regional/Detachment-level initiatives.
- Lead analytical research into staffing levels, workload, and service delivery improvements.
- Design and deliver presentations, issue notes, business cases, and reports to regional leadership.
- Collaborate across regions and bureaus to support strategic projects and align best practices.
- Develop visual dashboards and automated workflows using Microsoft Excel, Power BI, and Power Query.
- Created dashboards to monitor and track key performance indicators.
Program Analyst
Ontario Provincial Police
02.2019 - Current
- Analyzed recruitment data to identify trends and optimize hiring process while developing and implementing new procedures to improve efficiency and accuracy in program administration.
- Managed project timelines and budgets to ensure successful completion of program initiatives, all within allocated resources.
- Utilized strong communication skills to present findings and recommendations to stakeholders, facilitating informed decision-making.
- Through my experience in an Analyst capacity, I have gained valuable research and data analysis skills with regards to identifying trends related to scheduling, tracking and monitoring staffing levels.
- I recommended and implemented a process to use email to electronically disseminate detachment logons, thus bolstering the evacuation procedure and creating time management efficiencies for the CO3's daily routine.
- I quickly and easily create Excel documents, and I can make these documents easily understood and available via charts and graphs, written reports, face to face meetings, group meetings and presentations.
- Current projects include a yearly schedule used to track various member credits and to identify patterns as they relate to absences.
- Analyzed unstructured information to derive key insights.
Technology Trainer
Ontario Provincial Police
03.2018 - 02.2019
- Company Overview: General Headquarters | Orillia, ON
- Analyzed training data to identify areas for improvement.
- Collaborated with subject matter experts to develop and deliver training programs on new technologies for OPP personnel, ensuring effective knowledge transfer.
- Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
- Worked with video production team and developed new training content.
- Cultivated customized curriculum and course content to address organizational technology training mandates.
- Led the acquisition and deployment of an audio broadcast system, improving sound clarity and communication in training environments.
Civilian Recruitment Coordinator
Ontario Provincial Police
09.2016 - 04.2017
- Led community outreach initiatives with the development and implementation of recruitment strategies such as making presentations at various colleges and universities, as well as different community job placement companies.
- Analyzed applicant data to identify top performers and support hiring decisions, contributing to the selection of highly qualified personnel.
- Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives, and innovative presentations.
- Confirmed appointments and interviews with job candidates.
- Supported job fairs, open houses, and recruiting events.
- Maintained candidate records using Excel and updated information accordingly.
- Conducted effective research on potential job candidates and compiled details into reports.
Communications Operator Team Leader (CO3)
Ontario Provincial Police
01.2012 - 03.2018
- Supervised dispatch staff and analyzed call data to improve operational efficiency.
- Processed customer calls by accurately logging all pertinent information with CAD (Computer Aided Dispatch).
- Promoted high standards in service delivery and communication accuracy.
- Gathered customer information and promptly input data into computer system.
- Troubleshot issues with telephone equipment and software to keep systems functional.
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Facilitation and Police Learning -
Ontario Police College
AylmerProject Management 101 -
CFLL
OPP LearnBasic Online Investigations -
CPKN
E-learningData Analytics with Excel Pivot Tables - undefined
Udemy.com
Microsoft Access: Complete Beginner to Advanced - undefined
Udemy.com
Current with all OPS-required training, including Accessibility, AODA, IFIS, and Diversity modules
Skills
Key strengths
- Data Analysis & Interpretation
- Video & Photo Editing (Premiere Pro, Photoshop)
- Business Intelligence (Power BI, Excel)
- Visual Reporting & Multimedia Communication
- Web Technologies (HTML, CSS, JavaScript)
- Team Leadership & Coaching
- Process Improvement & Project Coordination
- Verbal & Written Communication
Accomplishments
- Developed automated Excel tools to track and display Calls for Service, streamlining data analysis and operational reporting.
- Designed and published dynamic Power BI dashboards to visualize Calls for Service by detachment, shift (day/night), rank, day of the week, and member scheduling status (regular vs. overtime).
- Actively participated in bi-weekly Regional Commanders’ Meetings, providing data-driven insights and contributing to operational planning discussions.
- Led the design and rollout of a Calls for Service tracking solution, empowering management with insights for improved decision-making and workforce planning.
- Mitigated operational risks in real time by evaluating call volume patterns and deploying responsive resource strategies.
Notable Projects
Provincial OPP Training Video – Suspect Apprehension Pursuit (SAP)
Technical Director, Script Writer, Video Editor
Produced a high-impact SAP training video used province-wide. Utilized Premiere Pro, After Effects, Photoshop, and Illustrator to create polished visuals, motion graphics, and lower thirds, enhancing training engagement and retention.
Interactive Excel-Based Member Credit Tracker
Developed an annual tracking tool in Excel to monitor member credits and absences. Integrated data visualizations to support operational briefings and improve clarity in staffing discussions.
Power BI Dashboards – Regional Call Analysis
Created dynamic dashboards analyzing Calls for Service across 12 detachments. Delivered real-time insights to command staff for data-driven strategic planning.
Web-Based Quality Assurance & Coaching Tool
Built a web application using HTML, CSS, and JavaScript to support coaching, feedback, and performance reviews. Improved transparency and workflow efficiency across the organization.
Athlete Highlight Reels & Visual Media Projects
Produced athletic highlight videos and promotional media for community outreach. Designed custom visuals and motion graphics using Photoshop and Illustrator to ensure professional-quality presentation.
Timeline
Business Analyst (Temporary Assignment)
Ontario Provincial Police
01.2024 - Current
Program Analyst
Ontario Provincial Police
02.2019 - Current
Technology Trainer
Ontario Provincial Police
03.2018 - 02.2019
Civilian Recruitment Coordinator
Ontario Provincial Police
09.2016 - 04.2017
Communications Operator Team Leader (CO3)
Ontario Provincial Police
01.2012 - 03.2018
Data Analytics with Excel Pivot Tables - undefined
Udemy.com
Microsoft Access: Complete Beginner to Advanced - undefined
Udemy.com
Current with all OPS-required training, including Accessibility, AODA, IFIS, and Diversity modules
Facilitation and Police Learning -
Ontario Police College
Project Management 101 -
CFLL
Basic Online Investigations -
CPKN
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