Doug Kane
Richmond Hill,ON
Summary
Dedicated and seasoned professional with 30 years of experience in the appliance industry, seeking a challenging position to leverage extensive expertise in appliance sales, management, and customer service.
Overview
34
34
years of professional experience
Work History
Store Manager
County Appliances
11.1989 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, and maintaining open lines of communication which resulted in generational repeat customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Managed delivery and driver scheduling according to store needs.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point-of-sale opening and closing procedures and reconciled daily sales transactions.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
Education
Bachelor of Arts - Marketing And Finance
Seneca College of Applied Arts And Technology
North York, ONSkills
- Operations Management
- Staff Management
- QuickBooks Expert
- Resolution-Oriented
- Product Knowledge
- Consultative Sales
- Relationship Building
- Sales Reporting
- Order Management
- Partnership Building
- Customer Service Management
Languages
English
Native or Bilingual
Affiliations
- Record collecting
- Dog walking
- Travel
- Tennis
Timeline
Store Manager
County Appliances
11.1989 - Current
Bachelor of Arts - Marketing And Finance
Seneca College of Applied Arts And Technology
Similar Profiles
Lydia FieldsLydia Fields
Technical Support Representative at GE Appliances, A HaierTechnical Support Representative at GE Appliances, A Haier
Lacreisha BarkerLacreisha Barker
Production Control Coordinator at Ge Appliances A Haier CompanyProduction Control Coordinator at Ge Appliances A Haier Company
Seth VaughanSeth Vaughan
Assembly Line Operator at GE AppliancesAssembly Line Operator at GE Appliances
CAMIELE WALTERSCAMIELE WALTERS
Community Service Volunteer at Sunrise Senior LivingCommunity Service Volunteer at Sunrise Senior Living
Marjan RezaeifaridMarjan Rezaeifarid
Part-time & Full-time English Teacher at Safir Language Academy, Saadatabad Branch, TehranPart-time & Full-time English Teacher at Safir Language Academy, Saadatabad Branch, Tehran