Skilled multitasker with a high work ethic; great teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
24
24
years of professional experience
Work History
Case Manager
Salvation Army Shelter
Modesto
07.2025 - Current
Assisted in crisis intervention by offering immediate assistance to clients in distress.
Facilitated communication between clients and service providers for effective care.
Coordinated case plans and set goals with clients for personal development.
Tracked client progress and modified case plans for effective support.
Documented client interactions and maintained accurate case files for reporting purposes.
Intern (4, 6 month internships in this time period
City Team Ministries
10.2019 - 01.2025
Provided hot meals, clothing and hygiene for the homeless population.
Prepared materials to assist team members in implementing service programs effectively.
Provided community members with information on available resources to facilitate access and support.
Partnered with community resources to improve accessibility of services for individuals in need.
Prepared simple meals in a communal kitchen setting for community events.
community outreach
Program Counselor
Crestwood Behavorial Health
Modesto
06.2006 - 10.2008
Led crisis intervention efforts to ensure safety and well-being of clients in distress.
Developed individualized treatment plans in collaboration with multidisciplinary teams.
Monitored progress of participants to ensure successful completion of program objectives.
Facilitated daily life skills and community re-entry groups.
Actively listened to concerns expressed by individuals in order to identify underlying issues quickly and efficiently.
Documented psychiatric services and responses to treatment in patient files.
Documented patient behaviors; weekly, monthly and quarterly.
Program Counselor On-Call
Crestwood Behavorial Health
Modesto
11.2003 - 08.2004
Facilitated individual counseling sessions for clients with behavioral health issues.
Educated clients on coping strategies and life skills, promoting better mental health outcomes.
Maintained accurate client records and documentation according to regulations.
Recorded patient behaviors in clinical notes to track progress.
Led counseling groups focused on life topics, fostering peer support and personal growth among participants.
Instructional Aide
Sierra Vista Child & Family Services
Modesto
04.2002 - 06.2003
Supported students with special needs in daily academic and social tasks.
Facilitated small group instruction to enhance student understanding of concepts.
Monitored student behavior and provided positive reinforcement during lessons.
Assisted teachers in delivering engaging instructional activities for diverse learners.
Created a positive learning environment for students.
Organized classroom materials and maintained a conducive learning environment.
Education
Associate of Science - Behavioral Sciences
Modesto Junior College
Modesto, CA
12-2002
Skills
Case management
Client advocacy
Case documentation
Client communication
Goal setting
Time management
Timeline
Case Manager
Salvation Army Shelter
07.2025 - Current
Intern (4, 6 month internships in this time period