DOSHA PHILLIP
7280 DARCEL AVENUE,MISSISSAUGE ,ON
Summary
Outgoing and Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Home Instead Senior Care Home
02.2022 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Private Family Client WRENA JULES
01.2020 - 04.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Bartender
DALES BAR AND GRILL
04.2019 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Waitress
WILLY JERK
03.2018 - 09.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Served food and beverages promptly with focused attention to customer needs.
Cashier/Server
MANSHA
06.2015 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Westview Centennial Secondary School
Toronto, ON06.2012
Skills
- Understanding
- Attentiveness
- Caring
- Patient/Emphathy
- Customer Service Skills
- Decision Making Skills
- Communication
- Team Player
- Friendliness
- Positivity
- Professional
- Conflict Resolving
- Time Management
- Critical thinking
Certification
- PSW - Personal Support Worker
- HSW- Home Support Worker
- FRIST AIDE AND CPR
- SMART SERVER
- FOOD AND HANDLE
- CUSTOMER SERVICE AND CASHIER
- SERVERS EXCELLENCE
- HAIRSTYLIST
Timeline
Personal Support Worker
Home Instead Senior Care Home
02.2022 - Current
Caregiver
Private Family Client WRENA JULES
01.2020 - 04.2021
Bartender
DALES BAR AND GRILL
04.2019 - 02.2020
Restaurant Waitress
WILLY JERK
03.2018 - 09.2019
Cashier/Server
MANSHA
06.2015 - 12.2017
High School Diploma -
Westview Centennial Secondary School
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