Dory Teodosio

Administrative & Accounting Tasks:

• Answering incoming calls, sort mail
• Monitoring and replying to incoming e-mails
• Issuing of invoices
• Monitoring accounts receivables
• Processing customer order payments
• Processing of incoming payments and banking (online bank at bank )
• Receive and process invoices from vendors
• Communicate and resolve any discrepancies with vendors
• Process and issue payment to vendors,and other accounts payable
• Monitoring processing of accounts receivables
• Monthly and Quarterly payments of Canada Revenue Tax
• Filling AP and AP documentation
• All other tasks require

Customer Service

• Selecting products and parts to meet customer's requirements
• Requesting quotations from vendors for products and parts
• Issue and submit purchase orders to Vendors
• Follow up on outstanding purchase orders
• Arrange and co-ordinate shipment from vendors
• Issuing quotes to customers for products and parts
• Providing submittals when required
• Processing customers orders

Logistic & Inventory Tasks;

• Getting customers products ready for pick up or shipment ( pulling from inventory, skid or box, wrap/strap, and issue shipping documents/ labels)
• Arranging and co-ordination shipments to customers
• Processing returns and exchanges
• Receive and process incoming shipments
• Co-ordinate customs and brokerage inquiries, quotes, and payments
• Maintain accurate inventory count / ongoing and yearly inventory check
• Forecasting of inventory requirements
• Monitoring and maintaining inventory levels of essential parts

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
• Responded to inbound inquiries regarding accounts and payments.
• Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
• Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
• Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
• Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
• Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
• Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
• Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
• Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
• Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
• Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Assisted in month-end closing procedures, ensuring accurate financial reporting.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Monitored accounts to verify compliance with payment terms and schedules.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Matched purchase orders with invoices and recorded necessary information.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Handled day-to-day accounting processes to drive financial accuracy.
• Negotiated payment arrangements with customers to establish timely receipt of payments.

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Verified accuracy of data entered into system to produce error-free reports.
• Sorted documents and maintained organized filing process.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Created and maintained data entry logs to track data entry activities.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
• Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
• Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
• Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
• Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
• Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
• Reduced data discrepancies by conducting regular and thorough data validation exercises.
• Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
• Optimized data backup procedures, safeguarding against data loss and facilitating easy recovery.
• Enhanced operational efficiency by suggesting and implementing improvements to data entry workflows.
• Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
• Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
• Enhanced team productivity with organization and filing of documents both digitally and physically.
• Improved team efficiency, training new staff on data entry protocols and software.
• Enhanced decision-making with provision of accurate and up-to-date data reports.
• Streamlined data entry processes, reducing entry time and minimizing errors.
• Assisted in development of new data entry protocol, leading to improved data integrity.
• Supported successful audit processes by providing accurate and timely data reports.
• Increased data retrieval speed by implementing effective file organization systems.
• Utilized techniques for increasing data entry speed.
• Kept optimal quality levels to prevent critical errors and support team performance targets.
• Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Checked for accuracy by verifying data and records.
• Managed and organized documents for data entry tasks.
• Followed data entry protocols, rules and regulations.
• Updated and maintained customer information, documents and records.
• Created spreadsheets for more efficient recordkeeping.
• Analyzed current data records to provide detailed reports.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
• Responded to inbound inquiries regarding accounts and payments.
• Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
• Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
• Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
• Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
• Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
• Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
• Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
• Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
• Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
• Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
• Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Assisted in month-end closing procedures, ensuring accurate financial reporting.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Monitored accounts to verify compliance with payment terms and schedules.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Negotiated payment arrangements with customers to establish timely receipt of payments.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.