Dorreh Taleghani

Driving Product Strategy & Innovation

• Drove end-to-end product lifecycle management for Zema's data analytics suite, delivering impactful solutions from discovery to release across multiple product areas for enterprise clients in energy, commodities, and finance sectors.
• Conducted in-depth competitive analysis to identify market gaps and opportunities and guided product strategy decisions. Set up a customer feedback system that used data to drive improvements, boosting satisfaction and customer retention.

Transforming Stakeholder Insights into Actionable Requirements

• Interviewed 50+ stakeholders to identify workflow pain points and gather requirements, then translated these insights into clear product specifications, leading to the successful launch of 20+ features.
• Served as the primary point of contact for product-related requests, ensuring 100% adherence to a 24-hour SLA for response time, improving customer satisfaction and decision-making efficiency. This approach resulted in the effective use of product management methodologies such as OKRs (Objectives and Key Results) to align team goals with strategic priorities, fostering a results-driven environment.
• Leveraged roadmap planning to prioritize product initiatives, ensuring transparent communication and decision-making, which improved customer satisfaction and optimized resource allocation.

Accelerating Agile Delivery & Driving Operational Efficiency

• Collaborated with cross-functional teams, including frontend and backend developers, DevOps, UI/UX designers, and clients to create and deliver comprehensive product documentation (PRDs, user stories) on time. Participated in QA test case reviews, decreasing defects by 15% through a detail-oriented approach.
• Actively led weekly backlog grooming sessions, driving feature prioritization that improved team efficiency. Ensured alignment with business objectives and timely delivery of high-priority backlog items.

Enhancing User Experience Through Effective Communication

• Authored clear, comprehensive user-facing materials including product manuals, release notes, and training guides. Led engaging product demonstrations for key stakeholders, effectively communicating complex features and gathering immediate feedback, resulting in 25% fewer support inquiries.

Optimizing Product Management Processes for Greater Impact

• Managed and optimized product management artifacts, streamlining processes and improving efficiency by ensuring consistent and accessible documentation.

Driving Product Excellence & Quality

• Worked closely with product management to establish priorities, assess feature feasibility, and identify requirement gap and risk assessment.
• Incorporated delivery requirements into planning of testing schedules.
• Developed, executed, and maintained thousands of comprehensive test cases for critical functionalities of the product suite, to ensure feature quality and adherence to requirements.
• Elevated product quality by 20% by identifying requirement gaps, resolving UX inconsistencies, and leading technical reviews to drive data-driven improvements.
• Implemented systematic testing processes across the SDLC, maintaining high standards and ensuring seamless product performance.

Cross-Functional Collaboration & Technical Expertise

• Collaborated with product, design, and development teams on product iterations and technical interfaces, developing holistic product understanding and effective communication channels.
• Used SQL querying (Microsoft SQL Server, Oracle) and API testing (REST, OData) to validate product functionality against business requirements.
• Optimized test automation initiatives by implementing Postman for API testing, streamlining regression testing, reducing manual effort, and enhancing test efficiency.

Leadership & Operational Efficiency

• Mentored junior test engineers and managed complex projects, demonstrating leadership abilities and fostering team growth to ensure smooth execution of the product roadmap.

Conducted quality assurance analysis for one of EP’s ecommerce products in an Agile environment.

Performed QA analysis and implemented best practices in an agile environment for CRM platforms (Pivotal CRM, Salesforce.com) in an online wireless marketplace. Collaborated with business and development teams to design test plans, test cases, and scenarios, and conducted pre-sale QA tests and online demos for remote clients.

• Led the System Group Office Automation project from research to implementation.
• Conducted market analysis, gathered requirements, and prioritized business needs.
• Managed vendors, resources, and a five-member BA team for timely delivery.
• Oversaw software implementation, user training, and leadership updates.