DOROTHY RAIHANAH NAMUKAABYA
Hamilton,ON
Summary
- A team player who corporates with co-workers
- courteous with public and able to maintain composure in difficult situations.
- proven experience in varied customer service positions.
Overview
9
9
years of professional experience
Work History
Volunteer
Philphot Church
10.2023 - Current
- organizing donations in shelves
- floor and kitchen clean ups.
Volunteer
Kingway Outreach Center
09.2023 - Current
- giving out food stuffs to the community.
- cleaning up the floors
Customer Care
Independent Media Council Of Uganda
12.2019 - 09.2021
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Streamlined communication between departments for efficient problem resolution.
- Managed high call volumes with exceptional time management and multitasking skills.
Ware House Worker
Darling Uganda
11.2017 - 06.2019
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
House Keeper
Hotel Africana
03.2015 - 11.2017
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Bachelor of Science - Environmental Health
Makerere University
Uganda01.2016
Skills
- Computer Skills
- Community Engagement
- Flexible Schedule
Languages
English
Full Professional
Timeline
Volunteer
Philphot Church
10.2023 - Current
Volunteer
Kingway Outreach Center
09.2023 - Current
Customer Care
Independent Media Council Of Uganda
12.2019 - 09.2021
Ware House Worker
Darling Uganda
11.2017 - 06.2019
House Keeper
Hotel Africana
03.2015 - 11.2017
Bachelor of Science - Environmental Health
Makerere University
Similar Profiles
Jasmine TaylorJasmine Taylor
Kids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory ChurchKids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory Church
David MyersDavid Myers
Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)
John CarrollJohn Carroll
PASTOR at United Methodist Church and Global Methodist ChurchPASTOR at United Methodist Church and Global Methodist Church
Tony BarcovichTony Barcovich
Material Handler/Forklift Operator at Henniges AutomotiveMaterial Handler/Forklift Operator at Henniges Automotive
Jaime HartJaime Hart
Personal Support Worker at Thrive GroupPersonal Support Worker at Thrive Group