DOROTHY NGUYEN
Anaheim
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Underwriting Assistant
Markel Service, Inc.
11.2022 - Current
- Bond maintenance from start to end of bond life, such as inputting into the system, renewing, completing any adjustments, and cancelling
- Assisting legal in gathering necessary information for claims purposes or collateral releases
- Communicate with agents regarding status of bond, premium and progress of any claims or releases
- Accounting for the life of the bond to maintain accurate penalties and premium
Mortgage Processing Assistant
Owning Corporation
08.2020 - 04.2022
- Coordinate and prepare documentation necessary for underwriting such as evidence of insurance, work verifications, lien releases, subordinations, and additional mortgage application paperwork
- Assisted Loan Processors by ensuring that all documentation meets quality standard for completeness, accuracy, and timelines
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions
Business Co-Owner/Operations Manager
The Prism Escape Rooms
01.2017 - 01.2021
- Directed day-to-day operations focused on attainment of key business metrics and continuous improvement initiatives
- Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues
- Monitored online presence of company's brand to engage with potential customers and strengthen existing customer relationships
Financial Accounting Associate
Mac Tax Inc
02.2016 - 07.2020
- Input financial data and tracked client business revenue and costs while diligently reconciling accounts to maintain high accuracy
- Compiled financial reports such as P&L's, balance sheets, general ledgers, etc and assist client understanding of their company's financial well-being
- Inspection of general ledger for accuracy to prepare for necessary audits or reviews
Education
Bachelor of Arts - History
California State University of Fullerton
Fullerton, CA05.2015
Skills
- Reliable Team Player
- Sales and Customer Service
- Excellent Oral and Written Communication Skills
- Documentation and recordkeeping
- Excel spreadsheets
- Financial reporting
- Records management
- Accounting
- Logistical planning
Timeline
Underwriting Assistant
Markel Service, Inc.
11.2022 - Current
Mortgage Processing Assistant
Owning Corporation
08.2020 - 04.2022
Business Co-Owner/Operations Manager
The Prism Escape Rooms
01.2017 - 01.2021
Financial Accounting Associate
Mac Tax Inc
02.2016 - 07.2020
Bachelor of Arts - History
California State University of Fullerton