Dorothy Kumar
Sacramento
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
35
35
years of professional experience
1993
1993
years of post-secondary education
Work History
Office Manager/Controller
Emigh Hardware Co Inc
Sacramento
06.1992 - Current
- Oversee/contribute to creating policies and procedures for the company, hiring and terming decisions, performance evals & rate increases.
- I am on the Board as Secretary, so I prepare data for the Board Meetings as needed.
- Oversee all A/R, A/P
- Take care of all the G/L postings and reconciliations
- All HR responsibilities, including payroll and benefits management
- Create weekly schedules for the department
- Directly manage team of 7 employees
- All the accounting reconciliations and monthly/yearly postings and create monthly internal financial statements.
- I know all the nuances of Epicor and can function/troubleshoot on the expert level.
- Onsite IT work and coordinate with our outside IT vendor.
- Take care of all the business license renewals and filings.
- OSHA filing, 401k Census, Worker’s Comp Census, Government Census as needed.
- Worker's comp Audit/reconciliation.
- Filing of the annual property tax filings.
- The main point of contact for all Worker’s Comp and General Insurance filing.
- The main contact and trainer for the Alarm and Camera systems.
- Procure all store use expense items.
- Some merchandise ordering
- Create and receive purchase orders
Customer Service Representative
Sees Candies
Sacramento
10.1991 - 01.1992
- Assisted customers with product selection and inquiries about candy offerings.
- Processed customer orders efficiently using point-of-sale systems.
- Resolved customer complaints and provided effective solutions promptly.
Receptionist
Coronet Portraits
Sacramento
09.1990 - 02.1991
- Answered phone calls and directed inquiries to appropriate staff members promptly.
- Assisted with various mailings of brochures and pictures.
Education
El Sereno High School
Sacramento, CASkills
- Policy writing
- Payroll administration
- Business licensing
- Financial reconciliation
- High attention to detail
- Experienced in Word, Excel, Epicor software
Languages
English
Professional
Timeline
Office Manager/Controller
Emigh Hardware Co Inc
06.1992 - Current
Customer Service Representative
Sees Candies
10.1991 - 01.1992
Receptionist
Coronet Portraits
09.1990 - 02.1991
El Sereno High School