Dorothie Morris
Oakland,CA
Summary
Proven leader with extensive experience in staff management and workplace safety, notably at Pac West Security. Skilled in fostering teamwork and optimizing operations, I excel in employee training and customer service. Achieved seamless shift transitions and enhanced safety protocols, demonstrating a commitment to operational excellence and a results-driven approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
Weight Guard Security
12.2024 - 03.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter and detect unauthorized activities.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Implemented emergency response procedures during critical situations.
- Monitoring a CCTV and security gates as well as parking structures
Shift Supervisor
Pacwest Security
05.2024 - 08.2024
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Managed communication between associates and management, addressing key issues and needs.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Delivered successful training to more than 3 employees during tenure, educating on successful work processes and productivity strategies.
Cashier
Walmart
02.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Lifted up to 40 pounds at once and used forklift to move heavier loads.
Dispatch Supervisor
UPS
06.2010 - 10.2023
- Supervised team of 15/20 employees and provided training focused on maximizing overall performance.
- Directed dispatching, routing, and tracking of 35 fleet vehicles.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Education
No Degree - Early Childhood Education
San Joaquin Delta College
Stockton, CA04.2024
High School Diploma -
Luther Burbank High School
Sacramento, CA01.1998
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Operations Management
- Safety understanding
Certification
Current guard card:
Timeline
Security Officer
Weight Guard Security
12.2024 - 03.2025
Shift Supervisor
Pacwest Security
05.2024 - 08.2024
Cashier
Walmart
02.2024 - 05.2024
Dispatch Supervisor
UPS
06.2010 - 10.2023
No Degree - Early Childhood Education
San Joaquin Delta College
High School Diploma -
Luther Burbank High School
Similar Profiles
Paula CottoPaula Cotto
NA at SECURITY GUARD, GUARD, Johnson Security BureauNA at SECURITY GUARD, GUARD, Johnson Security Bureau
Navjot SinghNavjot Singh
Security Officer at Security Guard - Guard SystemsSecurity Officer at Security Guard - Guard Systems
Lamone JonesLamone Jones
NA at Security Guard American Guard GroupNA at Security Guard American Guard Group
Anna GarayAnna Garay
Inventory and Manufacturing Intern at SkydioInventory and Manufacturing Intern at Skydio
Emmanuel C. SheduEmmanuel C. Shedu
Machine Learning Engineer - Trust, Integrity & Safety at Meta PlatformsMachine Learning Engineer - Trust, Integrity & Safety at Meta Platforms