DORNEL NGESANG
Support Worker
Calgary,AB
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Support Worker
Signature Support Services
02.2020 - 01.2024
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Educated family members on various aspects of client care to enhance support networks during times of need.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Created, prepared, and delivered reports to various departments.
- Developed and implemented individualized treatment plans for clients.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Education
High School Diploma -
Government Technical High School Bamenda
Bamenda, Cameroon 09.2018 - 07.2019
Skills
First Aid and CPR Certification
Timeline
Support Worker
Signature Support Services
02.2020 - 01.2024
High School Diploma -
Government Technical High School Bamenda
09.2018 - 07.2019
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