Dorlisa Morales
Riverside
Summary
Dedicated Coach Operator at Riverside Transit Agency, known for fostering strong passenger relationships and demonstrating reliable professional commitment. Expert in defensive driving techniques and effective decision-making under pressure, consistently ensuring safety and efficiency while managing cash transactions with precision. Committed to continuous learning and adapting to industry trends for enhanced service delivery.
Overview
24
24
years of professional experience
Work History
Paratransit Driver
Transportation Concepts
01.2002 - 11.2004
- Maintained full understanding of local roads and traffic patterns.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Worked different route every day based on changing passenger locations and destinations.
- Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
Coach Operator
Riverside Transit Agency
11.2004 - 07.2025
- Fostered positive relationships with regular passengers by displaying a friendly yet professional demeanor during their commute time.
- Maintained accurate records of incidents or mechanical issues encountered during shifts for efficient resolution.
- Updated knowledge of industry trends and regulations through continuous learning opportunities such as workshops and seminars.
- Handled cash transactions accurately while maintaining accountability for daily revenue collections per company guidelines.
Education
No Degree - Commercial Truck Driving
United States Truck Driving School
Rialto, CA07-1998
No Degree - Medical Assistant Front Office
Summit Caeer College
Grand Terrace, CA06-1997
High School Diploma -
Perris High School
Perris, CA06-1987
Skills
- Reliable professional commitment
- Situational decision-making
- Defensive driving techniques
- Effective decision-making in high-pressure situations
Timeline
Coach Operator
Riverside Transit Agency
11.2004 - 07.2025
Paratransit Driver
Transportation Concepts
01.2002 - 11.2004
No Degree - Commercial Truck Driving
United States Truck Driving School
No Degree - Medical Assistant Front Office
Summit Caeer College
High School Diploma -
Perris High School
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