Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Dorji Gyelmo

Summary

Dedicated cleaning professional with a strong work ethic and proven reliability, previously at Five Star Building Maintenance. Enhanced client satisfaction by promptly addressing concerns and implementing advanced cleaning techniques. Skilled in commercial cleaning and floor care, consistently reducing complaints and operating costs while maintaining high-quality standards.

Overview

2
2
years of professional experience

Work History

Lead Cleaner

Five Star Building Maintenance
05.2023 - Current
  • Reduced client complaints by addressing concerns promptly and thoroughly, ensuring complete satisfaction.
  • Delivered exceptional customer service by actively listening to client needs and providing prompt solutions or adjustments as needed.
  • Assisted management in developing budget plans for supply purchases, reducing overall operating costs without sacrificing quality standards.
  • Enhanced the cleanliness of facilities by utilizing advanced cleaning techniques and equipment.
  • Contributed to positive workplace morale by fostering open communication channels with colleagues from diverse backgrounds.

Cleaner

Five Star Building Maintenance
05.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Housekeeper

Qualicare Home Health
03.2023 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Skills

  • Strong work ethic
  • Commercial cleaning proficiency
  • Reliability and punctuality
  • Floor care techniques

Accomplishments

  • Lead team of 3 staff members.
  • Achieved lead cleaner position through effectively working in different locations.

Languages

English
Full Professional

Timeline

Lead Cleaner

Five Star Building Maintenance
05.2023 - Current

Cleaner

Five Star Building Maintenance
05.2023 - Current

Housekeeper

Qualicare Home Health
03.2023 - 12.2023

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Dorji Gyelmo