Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Dorjee Tsering

Dorjee Tsering

Toronto,Canada

Summary

  • Versatile and results-driven professional with a proven track record at Yorkdale Toyota, adept in mechanical and electrical troubleshooting, and engine repair. Excelled in enhancing vehicle performance and safety, leveraging diagnostic tools and collaborative problem-solving. Demonstrated commitment to continuous learning and efficiency improvement, with strong analytical skills and a knack for fostering positive client relationships.
  • Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

ATS Mechanic

Yorkdale Toyota
Toronto, Canada
09.2024 - Current
  • Diagnosed and resolved complex mechanical and electrical issues using advanced tools
  • Executed repairs on hybrid and standard Toyota models, adhering to manufacturer specifications
  • Conducted safety inspections and recommended preventive maintenance measures
  • Utilized Toyota GTS+ diagnostic software for efficient problem-solving
  • Did evaporator replacement with whole dash remove and install
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.

Mechanic

Highpark Nissan
Toronto, Canada
09.2019 - 03.2024
  • Conducted vehicle diagnostics, including engine and transmission repairs, brake system overhauls, and suspension work
  • Performed routine maintenance, including oil changes, tire rotations, and brake inspections
  • Assisted senior mechanics in complex repairs, and ensured adherence to safety standards.
  • Improved shop efficiency by collaborating with team members, and maintaining organized workstations.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Conducted test drives before and after repair services.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.

Technology Sales associate

staples
toronto, on
10.2014 - 09.2019
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.

Cyber Security Associate

Stratejm
Mississauga, Canada
09.2018 - 09.2019
  • Applied analytical skills to investigate and resolve security incidents
  • Worked with SIEM tools and vulnerability scanners to enhance network security
  • Collaborated with cross-functional teams to implement security best practices
  • Ensured compliance with security standards, policies and procedures.

IT Infrastructure Upgrader

CARA Operations
Toronto, Canada
01.2017 - 01.2018
  • Upgraded IT infrastructure across multiple restaurant locations, improving operational efficiency
  • Implemented hardware and software solutions tailored to the needs of high-demand environments
  • Secured network systems by establishing and enforcing access control policies.
  • Implemented improvements and restructuring for applications and processes to increase efficiency.
  • Liaised with team members to promote quality and timely project completion.
  • Provided in-person and remote IT support for all company-wide locations.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Loss Prevention Officer

Loss prevention limited
toronto, ONTARIO
04.2014 - 10.2014
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.

Grade XII Computer Science Teacher

TCV Selakui
Dehradun, Uttarakhand
11.2009 - 02.2012
  • Advised college administration on how best to support student development within the field of computer science.
  • Evaluated student performance using a variety of assessment tools including written exams, projects and presentations.
  • Attended conferences and seminars related to advances in computing technology so as to remain abreast of current trends.
  • Planned, prepared and delivered lectures to students on computer science topics such as programming languages, algorithms and software engineering.
  • Planned and led lessons on basic computer skills, keyboard techniques and internet use.
  • Incorporated digital technologies into classroom lessons in order to engage students more effectively.
  • Created tests and assignments to assess student knowledge of presented coursework and lecture materials.
  • Established positive relationships with students by creating an open environment for discussion and questions.
  • Developed new technology competencies by attending continuing education courses.
  • Participated in professional development workshops focused on improving teaching strategies for the subject area.

Senior Computer Instructor

Vocational training center,(VTC)
Dehradun, Uttarakhand
10.2006 - 10.2009
  • Collaborated with other instructors on curricular initiatives aimed at improving student outcomes.
  • Provided technical support to students and staff on various software programs.
  • Organized group projects that allowed students to collaborate while developing technology skills.
  • Conducted individualized tutoring sessions with students who needed extra help understanding certain topics.
  • Used multimedia resources to enhance instruction and explain concepts effectively.
  • Maintained a safe learning environment for all students in the classroom.
  • Developed lectures addressing variety of computer science topics to engage and educate students.
  • Monitored student progress through frequent assessments of various computer tasks.
  • Taught internet safety tips and online etiquette.
  • Researched new technologies that could be used for teaching purposes.
  • Developed and deployed oral and written assessment strategies for optimal review of student abilities.

Education

Automotive Service Technician (310S License) -

Centennial College, Toronto, ON
06.2023

MEng - Computer Networking

Toronto Metropolitan University, Toronto
05.2017

BE - Computer Science

Maharaja Sayajirao University, India
06.2006

Skills

  • Diagnostic Tools and Equipment
  • Mechanical and Electrical Troubleshooting
  • Engine, Transmission, and System Repair
  • Routine Maintenance and Inspections
  • OPD license
  • Safety and Quality Assurance
  • Vehicle test drives
  • Servicing vehicles
  • Hand and power tools
  • Vehicle inspections
  • Engine repair
  • Parts documentation
  • Engine performance evaluation
  • Work order management
  • Battery testing
  • Safety procedures
  • Heating systems
  • Repairs
  • Steering systems
  • Fuel systems
  • Diagnostic tools
  • Generator repair
  • Vehicle manual interpretation
  • Tire services
  • Fluid level testing
  • Gasket and seal replacements
  • programming language:-C,C,java,javascript,html,aspnet,vbnet,c#
  • sql server, oracle
  • router, switch, enterprise network system
  • mpls, vpn
  • vmware workstation 11
  • security guard license

Affiliations

  • Year 2002, Gaden phodrang award
  • year 2000, Gujurat Earthquake Volunteer

Languages

English
Professional
Tibetan
Professional
Hindi
Elementary
Chinese (Mandarin)
Elementary

Accomplishments

  • Gaden Phodrang Award - 2002
  • 3rd position at master level project (my group got 3rd position)

Certification

  • OPD license
  • security guard license
  • 310S automotive service technician
  • CCNA security - expired
  • CCNA routing and switch - expired

References

References available upon request.

Timeline

ATS Mechanic - Yorkdale Toyota
09.2024 - Current
Mechanic - Highpark Nissan
09.2019 - 03.2024
Cyber Security Associate - Stratejm
09.2018 - 09.2019
IT Infrastructure Upgrader - CARA Operations
01.2017 - 01.2018
Technology Sales associate - staples
10.2014 - 09.2019
Loss Prevention Officer - Loss prevention limited
04.2014 - 10.2014
Grade XII Computer Science Teacher - TCV Selakui
11.2009 - 02.2012
Senior Computer Instructor - Vocational training center,(VTC)
10.2006 - 10.2009
Centennial College - Automotive Service Technician (310S License),
Toronto Metropolitan University - MEng, Computer Networking
Maharaja Sayajirao University - BE, Computer Science

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Dorjee Tsering