Versatile professional with extensive experience in operations management and compliance. Known for strong analytical skills and effective communication, successfully leading teams to improve service delivery and operational efficiency.
Overview
33
33
years of professional experience
Work History
Voluteer Coordinator
FISH Food Pantry
VANCOUVER
08.2019 - 04.2022
Managed volunteer database and volunteer service hours for inclusion in monthly and year-end volunteer reports.
Organized training programs for volunteers.
Managed schedules and assignments for volunteers at community events.
Coordinated onboarding and orientation for new volunteers.
Product Manager
Carefusion Medical Devise
Palm Springs
03.2009 - 01.2013
Collaborated with regulatory teams to ensure compliance with industry standards.
Defined and analyzed product metrics to facilitate growth of product.
Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
Assoiciate Director
Soney Brook University Hospital
Stony Brook
10.1998 - 07.2005
Developed strategic initiatives to enhance patient care and operational efficiency.
Led interdisciplinary teams to improve service delivery and patient outcomes.
Analyzed data to identify trends and inform decision-making processes.
Oversaw compliance with regulatory standards and organizational policies.
Established key performance indicators which were tracked regularly against set targets.
Technical Director
Thomas Jefferson University and Hospitals
07.1989 - 11.1996
Managed IT infrastructure to support research and academic initiatives.
Developed training programs for staff on new software and tools.
Coordinated with external vendors for technology procurement and support.
Developed and implemented technical strategies for the production of live events.
Maintained technical documentation including diagrams, schematics, drawings and manuals.
Education
Associate of Applied Science - Respiratory Therapy
Delaware County Community College
Media, PA
08-1974
Skills
Program operations management
Marketing
Database maintenance
Department management
Database management
Client relationship management
Community and public relations
Interpersonal communication skills
Schedule management
Schedule coordination
Phone etiquette
Data analytics proficiency
Paperwork processing
Adaptation skills
Effective communication
Data reporting
Timeline
Voluteer Coordinator
FISH Food Pantry
08.2019 - 04.2022
Product Manager
Carefusion Medical Devise
03.2009 - 01.2013
Assoiciate Director
Soney Brook University Hospital
10.1998 - 07.2005
Technical Director
Thomas Jefferson University and Hospitals
07.1989 - 11.1996
Associate of Applied Science - Respiratory Therapy